Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Other Mobile no. & Email id
Timeline
Generic
Bikash Das

Bikash Das

Shipping & Logistics
Kolkata

Summary

A result driven professional with nearly 24 + years of experience in Business Development, Sales & Marketing, Client Relationship and Team Management. Presently associated with Winwin Maritime Ltd. as Marketing Manager( Branch In charge) -From January’2018. A keen planner with proven abilities in devising and executing strategies to augment business, promote products and services for business excellence. Proficient in achieving revenue and business growth objectives in highly competitive business environments. Highly successful in building relations with upper level decision makers, clients and customers; seizing control of critical problem areas and delivering on client and customer commitments. Excellent interpersonal, communication and organizational skills with proven abilities leading motivated teams towards achieving organizational goals.

Overview

25
25
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Marketing Manager- Branch In Charge

WINWIN MARITIME LIMITED
Kolkata
01.2018 - Current

Maintain daily admin activity & update to Management

  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.

Sales Manager

Gac Shipping Pvt Ltd
Kolkata
10.2016 - 12.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Attended industry events and conventions to expain sales opportunities.
  • Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Expanded market share by identifying and penetrating untapped markets.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Deputy Sales Manager

Total Transport Systems Pvt. Ltd.
Kolkata
08.2014 - 09.2016
  • Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.
  • Contributed significantly towards achieving organizational goals by collaborating with other departments.
  • Boosted overall sales performance by implementing effective sales strategies and training programs for the team.
  • Fostered a positive work environment, encouraging team members to take ownership of their tasks and supporting them in achieving their personal goals.
  • Identified new business opportunities and established partnerships, contributing to company growth and expansion.
  • Organized regular team meetings to discuss progress updates as well as identifying areas requiring further development or assistance.
  • Analyzed market trends and competitor activities, adjusting sales strategies accordingly for maximum results.
  • Developed customized solutions for clients based on their specific needs, earning a reputation for exceptional customer service.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Manager

PSL Logistics Pvt Ltd. - Perma Shipping
Kolkata
01.2013 - 07.2014
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Expanded market share by identifying and penetrating untapped markets.

Branch Manager

Haiko Logistics Pvt.Ltd.
Kolkata
04.2009 - 12.2012
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Branch In Charge

Albatross Shipping Pvt.Ltd. Transworld Group
06.2003 - 03.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Sr. Marketing Executive

PDP International Pvt Ltd.
Kathmandu
08.2001 - 05.2003

Trainee Sales Executive

Marine Container Service - Seahorse Group
Kolkata
08.2000 - 03.2001
  • Increased sales leads by conducting market research and identifying potential clients.
  • Assisted in the creation of marketing materials that effectively showcased products'' features and benefits.
  • Improved client retention rates by providing exceptional customer service and addressing concerns promptly.
  • Consistently met or exceeded monthly quotas through diligent work ethic and proactive approach towards generating leads.

Education

PGDBA - Equivalent To MBA - Marketing

Institute of Engineering & Management
Kolkata
06.1996 - 06.1999

M.Com - Commerce

Calcutta University
Kolkata, India
06.1995 - 06.1998

Diploma in PM & Industrial Relation - Human Resources Development

All India Institute of Management Studies
Kolkata, India
01.1999 - 09.1999

Computer Application & Business Technique - Diploma in Computer Application

Brainware Computer Academy
Kolkata
01.1998 - 12.1998

Skills

Business development

Strategic planning

Market analysis

Budget administration

Budgeting and allocation 

Team building

Time management

Decision-making

Creative and innovative

Interpersonal skills

Additional Information

Current CTC INR 8, 50, 000 p.a. + Conveyance + Mobile Allowance
Expected Salary INR 14, 00, 000 p.a – NEGOTIABLE


FAMILY DETAILS :


Father Retired DSP in West Bengal Arm Police
Mother Housewife
Brother Inspector in West Bengal Police
Wife Associate Professor in History at Dum Dum Motijheel College
Son Study in Class 11 (Delhi Public School-DPS, Ruby Park- CBSE

Interests

Swimming

Painting

Photography

Other Mobile no. & Email id

Mobile No. :  9836694100

Email          : bikashabhi@outlook.com

Timeline

Marketing Manager- Branch In Charge

WINWIN MARITIME LIMITED
01.2018 - Current

Sales Manager

Gac Shipping Pvt Ltd
10.2016 - 12.2017

Deputy Sales Manager

Total Transport Systems Pvt. Ltd.
08.2014 - 09.2016

Sales Manager

PSL Logistics Pvt Ltd. - Perma Shipping
01.2013 - 07.2014

Branch Manager

Haiko Logistics Pvt.Ltd.
04.2009 - 12.2012

Branch In Charge

Albatross Shipping Pvt.Ltd. Transworld Group
06.2003 - 03.2009

Sr. Marketing Executive

PDP International Pvt Ltd.
08.2001 - 05.2003

Trainee Sales Executive

Marine Container Service - Seahorse Group
08.2000 - 03.2001

Diploma in PM & Industrial Relation - Human Resources Development

All India Institute of Management Studies
01.1999 - 09.1999

Computer Application & Business Technique - Diploma in Computer Application

Brainware Computer Academy
01.1998 - 12.1998

PGDBA - Equivalent To MBA - Marketing

Institute of Engineering & Management
06.1996 - 06.1999

M.Com - Commerce

Calcutta University
06.1995 - 06.1998
Bikash DasShipping & Logistics