Bikash Parida
Bangalore
Summary
Results-driven Senior Quality Analyst with expertise in quality control and defect tracking at IENERGIZER IT Services. Proven ability to enhance product quality through effective communication and root cause analysis. Successfully monitored performance metrics, leading to significant improvements in quality assurance processes. Passionate about delivering exceptional results and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Senior Quality Analyst
IENERGIZER IT services
Banglore
06.2023 - Current
- Conducted tests on product samples and recorded results.
- Maintained quality assurance procedure documentation.
- Monitored performance metrics to assess the effectiveness of quality control initiatives.
Quality Analyst
Cogent e services PVT Limited
Banglore
08.2020 - 06.2023
- Analyzed customer complaints regarding product issues and provided solutions as needed.
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Created and maintained database of common and known testing defects.
- Maintained quality assurance procedure documentation.
Education
BBA -
Rajdhani Collage
Banglore01-2023
Commerce
At Anne’s PU Collage
Banglore05-2019
Florence Public School
Banglore04-2017
Skills
- Quality control
- Test case design
- Root cause analysis
- Regression testing
- Performance metrics
- Defect tracking
- Effective communication
- Team collaboration
- Data interpretation
Languages
English
Proficient
C2
Hindi
Proficient
C2
Kannada
Upper Intermediate
B2
Odiya
Proficient
C2
Timeline
Senior Quality Analyst
IENERGIZER IT services
06.2023 - Current
Quality Analyst
Cogent e services PVT Limited
08.2020 - 06.2023
BBA -
Rajdhani Collage
Commerce
At Anne’s PU Collage
Florence Public School