BIKASH SAHOO
Bhubaneswar
Summary
Marketing and retail professional with 1.7 years of experience at Swiggy Instamart and 6 months as a Supervisor at Parley. Good with English, Hindi, and Oriya, with a B.A. in History. Proven ability to enhance team performance and drive business growth through effective leadership and communication. Specialized in inventory management, staff training, and sales strategy implementation, consistently creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
SWIGGY INSTAMART
Bhubaneswar, Odisha
06.2024 - Current
- Supervised store operations, ensuring efficient staff scheduling and workflow management.
- Coordinated inventory management to maintain optimal stock levels for customer satisfaction.
- Trained new employees on company policies and customer service protocols.
- Monitored sales trends and delivered actionable insights for operational enhancements.
- Addressed customer complaints by actively listening, documenting issues, and proposing solutions.
- Provided ongoing training to team members to uphold high standards of customer satisfaction.
Supervisor
PARLEY
KHURDHA
12.2023 - 05.2024
- Supervised daily operations to optimize team performance and productivity.
- Coordinated staff schedules and shifts for efficiency.
- Trained new employees on safety protocols and operational procedures.
- Facilitated team meetings to relay updates and address concerns.
- Guided subordinates on job duties and responsibilities effectively.
Education
Bachelor of Arts - HISTORY
HALDIA DEGREE COLLEGE
KHURDA04-2019
Skills
- Marketing and administration
- Retail management
- Employee training and development
- Inventory control
- Process optimization
- Time management
Personal Information
- Date of Birth: 19-05-1997
- Gender: Male
Accomplishments
BEST EMPLOYEE OF THE SESSION IN PARLEY
Languages
- English, Both
- Hindi, Both
- Oriya, Both
Current Location
Bhubaneswar, Odisha
Timeline
Assistant Store Manager
SWIGGY INSTAMART
06.2024 - Current
Supervisor
PARLEY
12.2023 - 05.2024
Bachelor of Arts - HISTORY
HALDIA DEGREE COLLEGE