Bikash Singh

Dynamic and Results-driven IT Leader with strong experience in End User Computing (EUC) - Digital Workplace Services, device lifecycle management and enterprise support environments. Proven track record in lead teams, managing client relationships and overseeing complex infrastructure projects utilizing SCCM, Intune & AD and ensure secure, reliable IT services across desktops, laptops, mobile devices, and collaboration tools. Passionate about driving innovation and efficiency while fostering collaborative team environments. Prepared to bring dedication and strategic insight to new challenges

• An IT professional with 12+ years of experience in IT including 2 year in IT Team management.
• Currently working as manager and Infrastructure Lead with NTT data, handling a team of 24 IT professionals.
• Managing the whole of the SCCM, Intune, Azure Infrastructure
• Wholly responsible for anything related to the infrastructure.
• Co-ordinating with the client, understanding their requirements and getting it fulfilled in a timely and efficient manner.
• Microsoft Certified System Administrator & Engineer.
• Strong communication, team building, troubleshooting live issues, handling teams and expert in training skills.
• Strong analytical & communication skills focused on time management and organization’s priorities while aiming to client satisfaction.
• Consistently recognized for technical troubleshooting skills used to rapidly resolve challenging technical issues.
• Ready to adapt as per changing demands and conditions.