Rehan Alam
Delhi
Summary
Our Moto Come to Learn And Go to Serve.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping Supervisor
Hotel Resort Mangolia
Ulaanbaatar
06.2023 - 06.2024
- Maintaining facilities, developing protocols, coordinating with other departments, managing staff performance, and ensuring compliance with health and safety regulations to create a clean and welcoming environment.
Housekeeping Supervisor
The Living Adventure Manage By Accor (FIFA WORLD CUP)
Qatar
04.2022 - 01.2023
- Ensure all rooms and common areas are cleaned and maintained to high standards.
- Develop and implement cleaning procedures and protocols.
- Conduct quality control checks to ensure work meets established standards.
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
- Resolve customer complaints related to housekeeping services.
- Address maintenance issues and report to the maintenance department.
- Monitor and ensure compliance with occupational health and safety standards.
- The Living Adventure was a special project mandated to operate the hospitality Services in residential buildings and Villa compounds throughout Qatar to host fans And Visitors during the football World cup in Qatar from 18th November to 20th December 2022.
Room Attendant
Hyatt Regency Resort And Spa
Dehradun
03.2019 - 12.2021
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers and ashtrays.
- Restocking beverages and food items in the minibar.
- Cleaning public areas, such as corridors.
- Reporting any technical issues and maintenance needs.
- Updating status of guest rooms on assignment sheet.
- Returning and restocking cleaning cart at shift end.
Education
DIPLOMA IN HOTEL MANAGEMENT -
Institute of Management Ranchi
RANCHISENIOR SECONDARY SCHOOL CERTIFICATE -
Bihar Board
Muzzafarpur , BIHAR 01.2017 - 01.2018
CBSE -
D V Public School
Delhi , India 01.2014 - 01.2015
Skills
- Health compliance
- Staff supervision
- Customer service
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
Languages
- Hindi
- Urdu
- English
- Hindi
- Urdu
Personal Information
- Passport Number: S5484015
- Passport Date Of Issue: 25/09/2018
- Passport Place Of Issue: Delhi
- Passport Expiry Date: 24/09/28
- Date of Birth: 27/04/1998
Timeline
Housekeeping Supervisor
Hotel Resort Mangolia
06.2023 - 06.2024
Housekeeping Supervisor
The Living Adventure Manage By Accor (FIFA WORLD CUP)
04.2022 - 01.2023
Room Attendant
Hyatt Regency Resort And Spa
03.2019 - 12.2021
SENIOR SECONDARY SCHOOL CERTIFICATE -
Bihar Board
01.2017 - 01.2018
CBSE -
D V Public School
01.2014 - 01.2015
DIPLOMA IN HOTEL MANAGEMENT -
Institute of Management Ranchi