Bikram Das

Presently working on Two wheeler project handling business and collection of entire NE-NB branches fom 1st Nov 2023 which consist of 12 Bank Branch and 5 UBR of Jana Small Finance Bank

• It includes the following responsibilities: To Manage resources and staff
• Setting and achieving the branch business goals
• Ensuring the branch runs smoothly and adhered to organization’s policies
• Nurturing relationship with customers, vendors and community
• Developing new business in Group Loan, Individual loan, Gold Loan, Two Wheeler loan
• Maintaining zero fraud and elimination and reporting of fraud
• Preparing and providing all monthly reports to Regional Manager and Zonal Head
• Ensuring discipline is maintained as per HR Policy.
• 59 Dealer empanelment done.
• 79 disbursement done till date.
• 100% collection till date.
• Regular follow and visits for better relationship with dealers.

• It includes the following responsibilities: Visiting the centers regularly
• Handling the team of Centre Head, Office Staffs and Faculties
• Keeping a daily work tracker of every team member and daily activities
• Handing and managing all the issues of the centre
• Inspection of cleanliness of the centre
• Inspection of cleanliness and hygiene maintained during cooking and providing food to the trainees
• Timely inspection on the quality of training provided to the Trainee by the Trainers
• Keeping and maintain a good relationship with the Govt Officials for timely inspection and approvals
• Supervising and maintain a good relation with various Third Parties conducting the the Final Assessments at the end of each Batch
• Distributing Cash salary to the Cash Salary employees monthly
• Conducting and providing fortnightly and monthly reports
• Collecting of CCTV footage and various confidential documents monthly wise and providing to the concerns department for submission to various Govt Dept.

• It includes the following responsibilities: Marketing for the Company and Company’s Packages
• Finding potential customers and creating leads
• Sales of all different tour packages including long term packages with B2B Client
• Creating data base of potential drivers and manpower requirements for the company
• Maintaining and creating relation-ship with different and new companies for the growth of the company
• Providing Tour Guide facilities to interested clients
• Helping clients in apply for Visas, Passport and verification
• Helping clients with hotel bookings and other add-on facilities
• Handling with payments and accounts of clients with disputes
• Taking regular follow-up and maintain relationship with all the clients.

• It includes the following responsibilities: Court Representations, Assisting Branches for FIRs/Police Complaints & Local Disturbances
• Receive complaints from all sources and scrutinize them with a view to finding out if the allegation involve a vigilance angle
• Establish working relationship with Local Govt
• Authorities in Areas of Operations
• Initiate legal steps as per standard & follow up for recoveries - based on collection team request
• To initiate legal proceedings on concerned employees as per the policy
• To ensure that the HR’s disciplinary actions are taken as per the SOP
• Conduct professional investigations, crack cases, catch and remove all culprits
• Timely act on Plan of Action to cease further frauds in any case handled in particular
• Recovery from staff loans OD's and Cash Frauds
• Initiate Steps as per the Policy for Recoveries in case of Fraud & Delinquent Staff in supervisory branches.

• It includes the following responsibilities: Sales (sourcing of New to Bank customers) Target of 120 customers every month
• House visit of the concern customers
• Collections of 1200-1300 accounts every month
• Follow up with critical customers
• Preparation of monthly demand lists.