Bikram Routray
Organizational Change Manager
Bangalore
Summary
Dynamic and results-driven Organizational Change Lead and P3M (Project, Program, and Portfolio Management) Expert with over 24 years of extensive experience. Certified in Prince2, PMP, Agile PM, and Change Management, bringing a robust blend of strategic vision and hands-on expertise. With over 11 years dedicated to P3M Management and more than 4 years in Organizational Change Management, successfully led diverse teams and managed client relationships across various geographies. Comprehensive experience spans Governance, Program & Project Assurance, PMO, and Operations, with domain knowledge in IT, Consumer Packaged Goods (CPG), Pharma Co-vigilance, and Petrochemicals. Proficient in both Waterfall and Agile methodologies, I have contributed to high-impact projects for prestigious clients such as Nordea Bank (Sweden), British American Tobacco & ITC, IBM, Bristol Myers Squibb (BMS), and Shell.
Overview
25
25
years of professional experience
3
3
Certificates
3
3
Languages
44
44
years of post-secondary education
Work History
Portfolio Manager (Organizational Change Manager)
Shell (Contract through USSG Pvt Ltd)
Bangalore
10.2021 - 12.2024
- Conducted thorough assessments of organizational readiness for change, recommending tailored approaches based on findings.
- Evaluated effectiveness of implemented changes, making adjustments as necessary to achieve desired outcomes.
- Change Leader for Touchless MI and HR portfolio to help drive organizational change moving from legacy to tactical and strategic solution and achieving 80% of touchless capabilities
- BAU activities for these projects and coordination with Business teams for new enhancements
- Coordinated efforts between multiple departments during large-scale transformation initiatives, ensuring seamless execution from start to finish.
- Facilitated portfolio performance review and implemented new strategies
- Led teams through complex transformations, providing guidance and support throughout processes.
- Monitored progress throughout change implementation phases, adjusting timelines as needed based on project requirements.
- Activities also included RFI, RFP and Vendor negotiation with Procurement team
- Developed rebalancing strategies to minimize risk exposures.
Director-Platform
InveniAI
Gurgaon
10.2019 - 10.2020
- Collaborated with senior leaders to align change initiatives with strategic objectives.
- Led teams through complex transformations, providing guidance and support throughout process.
- Reduced resistance to change by employing empathetic communication and understanding concerns of employees affected.
- Enhanced organizational agility by fostering culture of continuous improvement and adaptability.
- Worked closely with organizational leadership and board of directors to guide operational strategy by increasing revenue by 25%
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets
- Assisted company executives during decision-making process
- Managed vendor to drive strategic solution to achieve organizational goal for year.
Sr. Project Manager
IQVIA, Quintiles
Bangalore
01.2015 - 12.2018
- Ownership of E2E Project, Change management, Quality and ARC review
- Established phase exit activities, regular status report activities, increased quality guidelines and measurements
- Co-ordinates with VP level cross functionally across geography
- Managing and maintaining India Dashboard for Safety Projects.
Project Manager
Inter Globe Technologies Pvt Ltd
Gurgaon
08.2015 - 12.2015
- Requirements finalization with key stakeholders for i-Customers
- Process streamline and gap analysis
- Creation of road-map for organizational Agile implementation
- Planned, designed, and scheduled phases for large projects
- Backlog prioritization and assignment of tasks to team.
Project Manager
IBM India Pvt Ltd
Bangalore
12.2012 - 04.2015
- Ownership of E2E Project, Change management, Quality and ARC review
- Responsible for phase exit activities, regular status report activities, quality guidelines and measurement
- Co-ordinates with VP level cross functionally across geography
- Responsible for E2E interlock workshop.
Associate Manager
ITC Infotech
Bangalore
08.2008 - 11.2012
- Successfully supported Applications for 13 countries for geographies ranging from Asia, Asia-Pacific, Europe and Africa in their business hours
- Owner of Change Control Process, Resource Management and Work Allocations and ensuring timely delivery of project milestones
- Responsible for configuration management.
Team Lead
Sonet Microsystems Pvt. Ltd
Noida
01.2005 - 08.2008
- Involved in implementation of project
- Requirement gathering and analysis
- Key role in setting up of user access across application
- Co-coordinating for Offshore support
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Worked different stations to provide optimal coverage and meet production goals.
Teacher, Head of Department
Directorate Of Education, Govt. Of NCT Of Delhi
New Delhi
01.2000 - 12.2004
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Master of Science - Mathematics
11.2002 - 11.2024
Master of Computer Application - Computer Science
05.2003 - 05.2024
Post Graduate Diploma - Advanced Computing
08.1998 - 02.1999
Skills
Organisational Change Management Expertise
Certification
MOP, MSP, Prince2, PMP, Agile PM
Accomplishments
- Mentors P3 Management aspirants and takes up sessions on Management as part of PMCoE
- Multiple Applaud awards in IQVIA
- Multiple Blue Awards in IBM
Timeline
Portfolio Manager (Organizational Change Manager) - Shell (Contract through USSG Pvt Ltd)
10.2021 - 12.2024
Director-Platform - InveniAI
10.2019 - 10.2020
Project Manager - Inter Globe Technologies Pvt Ltd
08.2015 - 12.2015
Sr. Project Manager - IQVIA, Quintiles
01.2015 - 12.2018
Project Manager - IBM India Pvt Ltd
12.2012 - 04.2015
Associate Manager - ITC Infotech
08.2008 - 11.2012
Team Lead - Sonet Microsystems Pvt. Ltd
01.2005 - 08.2008
Kurukshetra University - Master of Computer Application, Computer Science
05.2003 - 05.2024
Madurai Kamaraj University - Master of Science, Mathematics
11.2002 - 11.2024
Teacher, Head of Department - Directorate Of Education, Govt. Of NCT Of Delhi
01.2000 - 12.2004
CDAC - Post Graduate Diploma, Advanced Computing
08.1998 - 02.1999
MOP, MSP, Prince2, PMP, Agile PM
Change Management, Praxis Framework
Agile BA, ITIL V4
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