Bikramaditya Mondal
Bhubaneswar
Summary
Security Officer with CISF expertise, known for improving operational efficiency and safety through effective access control and superior customer service. Demonstrated skills in emergency response and conflict resolution, ensuring a secure environment while promoting positive interactions. Dedicated to continuous training and proficient in utilizing surveillance systems for crime prevention.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
CISF
Bhubaneswar
07.2009 - Current
- Conducted daily monitoring and patrols of buildings, grounds, and work sites.
- Screened individuals to prevent prohibited articles from entering restricted areas.
- Delivered friendly service to customers while effectively managing challenging situations.
- Enhanced operational efficiency through consistent dedication and hard work.
- Adhered to social distancing protocols while utilizing appropriate personal protective equipment.
- Maintained outstanding attendance record with a strong emphasis on punctuality.
- Worked flexible hours, including nights, weekends, and holidays to meet staffing needs.
- Actively listened to customers' requests, ensuring complete understanding before addressing concerns.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
Bachelor of Arts - Liberal Arts And General Studies
University of Burdwan
West Bengal06.2011
Skills
- Safety and security management
- Access control and surveillance
- Emergency response procedures
- Customer service excellence
- Incident reporting and documentation
- Conflict resolution strategies
- Situational awareness skills
- Effective communication techniques
- Team collaboration and support
- Risk assessment methodologies
- Time management practices
- Criminal records analysis
- CCTV operation and monitoring
- Security equipment handling
- Crime prevention strategies
- Electronic surveillance systems
Certification
BCAS Certified XBIS Screener, 12/2020
Hobbies and Interests
- Wanderlust
- Badminton
Languages
- English
- Hindi
- Bengali
Languages
Bengali
First Language
Hindi
Upper Intermediate (B2)
B2
English
Advanced (C1)
C1
Timeline
Security Officer
CISF
07.2009 - Current
Bachelor of Arts - Liberal Arts And General Studies
University of Burdwan
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