Bikrant Praharaj
Bhubaneswar,OR
Summary
Dynamic professional with a proven track record in enhancing customer relations and operational efficiency at JBS Versatile Pvt. Ltd. Expertise in financial oversight and relationship building leads to tailored solutions that consistently exceed expectations. Entrepreneurial spirit fuels commitment to organizational growth and productivity.
Overview
32
32
years of professional experience
Work History
Business Owner
Aayansh Engg. & Consultancy
04.2008 - Current
- Cultivated robust customer relationships through effective communication and attentive service.
- Enhanced company reputation by consistently exceeding customer expectations for quality products and services.
- Assessed customer needs and proposed tailored solutions through direct consultation.
- Oversaw financial operations, ensuring fiscal responsibility in budgeting, forecasting, and reporting.
Front Office Manager
Hotel Upasana
04.2001 - 03.2019
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Director of Operations
JBS Versatile Pvt. Ltd.
03.1993 - 03.2008
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Education
Bachelor of Engineering - Mechanical Engineering
Govt. Boys High School Unit 1
Bhubaneswar, OdishaSkills
- Customer service and relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Work Planning and Prioritization
- Relationship building
Languages
Odiya
Hindi
English
Timeline
Business Owner
Aayansh Engg. & Consultancy
04.2008 - Current
Front Office Manager
Hotel Upasana
04.2001 - 03.2019
Director of Operations
JBS Versatile Pvt. Ltd.
03.1993 - 03.2008
Bachelor of Engineering - Mechanical Engineering
Govt. Boys High School Unit 1
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