BIKUMANI GAYAN
Guwahati
Summary
Deputy Manager with expertise in sales strategies, scheduling, recruitment, and employee relations. Proven leadership abilities complemented by strong communication skills and a collaborative approach. Demonstrated commitment to integrity and continuous personal development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager
Reliance Jio Infocomm Limited
Guwahati
01.2025 - Current
- Led the enterprise sales team, driving SME and commercial growth.
- Executed state/regional sales strategies aligned with business goals.
- Tracked KPIs to ensure target achievement and pipeline health.
- Strengthened client relationships with tailored solutions.
- Coordinated with cross-functional teams for smooth service delivery.
- Conducted team reviews and field support.
Assistant Manager
Reliance Jio Infocomm Limited
Guwahati
03.2021 - 12.2024
- Managed enterprise sales and service delivery for SME clients with a focus on relationship building.
- Ensured performance consistency by aligning corporate needs with internal capabilities.
- Handled end-to-end client lifecycle from acquisition to service implementation.
- Mentored new team members through structured on-the-job training.
Senior Sales Executive
SM INFRASTRUCTURE PVT LTD.
Guwahati
08.2019 - 07.2020
- Handled commercial real estate sales for HNI clients across Assam.
- Coordinated post-sales services including interiors and turnkey solutions.
- Assisted in legal documentation and approvals.
- Represented product offerings at real estate expos.
Onboarding Executive
Reliance Jio Infocomm Limited
Guwahati
12.2016 - 06.2019
- Handled customer onboarding and activation within TERM guidelines.
- Generated leads and acquired SME clients.
- Ensured customer port-ins to reduce churn.
- Managed service delivery across Guwahati and nearby locations.
Education
Bachelor of Arts - Geography
Dr. Birinchi Kumar Barooah College
07.2013
Higher secondary - Arts
Renaissance junior College
04.2010
Skills
- Enterprise and B2B sales
- Client relationship management
- Service delivery coordination
- Strategic planning and execution
- Team leadership and mentoring
- Performance monitoring
- Customer acquisition and retention
- Cross-functional collaboration
- Post-sales support
- Sales strategy execution
- KPI tracking
Certification
- Tally certification
- PGDCA
Disclaimer
I hereby state and declare that all the information provided are true to the best of my knowledge and if given opportunity, I will be loyal to your organization.
Personal Information
- Date of Birth: 09/22/91
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Deputy Manager
Reliance Jio Infocomm Limited
01.2025 - Current
Assistant Manager
Reliance Jio Infocomm Limited
03.2021 - 12.2024
Senior Sales Executive
SM INFRASTRUCTURE PVT LTD.
08.2019 - 07.2020
Onboarding Executive
Reliance Jio Infocomm Limited
12.2016 - 06.2019
Bachelor of Arts - Geography
Dr. Birinchi Kumar Barooah College
Higher secondary - Arts
Renaissance junior College
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