Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Billy Case

Mooreland

Summary

Dynamic Service Manager and Fleet Technician with a proven track record at Richard L Braun Trucking, excelling in technical troubleshooting and team leadership. Enhanced operational efficiency through strategic service scheduling and problem-solving, fostering strong client relationships and ensuring high-quality service delivery. Reliable and dedicated, committed to maintaining safety and performance standards.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Service Manager/Fleet Technician

Richard L Braun Trucking
01.2011 - 06.2025
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols. Schedule services, Maintain records, Dot Inspections, Order parts and maintain all other office functions. As a Fleet Technician I perform all maintenance on the trucks. From servicing to engine rebuilding. Diagnosis to electrical repair.

Lead Technician

Selking International
02.1995 - 06.2011
  • Supervised daily operations to ensure compliance with safety standards and protocols.
  • Mentored junior technicians, enhancing team skills and knowledge transfer.
  • Implemented process improvements, increasing efficiency in maintenance tasks.
  • Conducted regular inspections and troubleshooting of equipment for optimal performance.
  • Coordinated workflow among team members to meet project deadlines effectively.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Service Technician/Truck Driver

Colonial Bakery
06.1985 - 10.1995
  • Diagnosed and repaired mechanical issues in various equipment types.
  • Conducted routine maintenance to ensure optimal performance of systems.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance. Delivered bread to the depo's.

Education

Automotive And Diesel Maintenance

Southside High School
Muncie, IN

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Trustworthy and honest
  • Crew leadership
  • Service scheduling
  • Technical troubleshooting
  • Technical support
  • Maintenance planning

Certification

I am Cummins Certified. Have work on Internationals for over 30 years. Have many certifications from International from Eaton Fuller Transmissions to all of the engines that International used. Have been to many schooling's. Also I am a graduate of Lincoln Tech in Indianapolis, In.

Timeline

Service Manager/Fleet Technician

Richard L Braun Trucking
01.2011 - 06.2025

Lead Technician

Selking International
02.1995 - 06.2011

Service Technician/Truck Driver

Colonial Bakery
06.1985 - 10.1995

Automotive And Diesel Maintenance

Southside High School

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Billy Case