Overview
Work History
Education
Skills
Hobbies and Interests
Languages
References
Timeline
Generic
Lalremsiami

Lalremsiami

Lunglei

Overview

1
1
year of professional experience

Work History

F&B Associate

Novotel
chennai
12.2025 - Current
  • Welcomed guests and provided outstanding customer service at Ramada Plaza.
  • Assisted in food preparation and maintained cleanliness of dining areas.
  • Coordinated with kitchen staff to ensure timely service and order accuracy.
  • Handled cash transactions and processed payments efficiently at the front desk.
  • Supported special events by setting up dining areas and serving guests.
  • Trained new team members on operational procedures and customer service standards.
  • Resolved guest inquiries and complaints to enhance their overall experience.
  • Ensured that all orders were accurate and served promptly.
  • Kept work station organized throughout shift by restocking supplies as needed.
  • Assisted in setting up the dining area before service hours.
  • Adhered to safety protocols while handling food products at all times.
  • Responded to customer inquiries regarding food ingredients or preparation methods.
  • Performed cashier duties including taking payments from customers via cash, debit and credit cards or other payment methods.
  • Provided customers with information about menu items and specials.
  • Communicated effectively with kitchen staff regarding order status updates or special requests from customers.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

F&B Associate

Ramada Plaza
Chennai
11.2024 - 12.2025
  • Welcomed guests and provided outstanding customer service at Ramada Plaza.
  • Assisted in food preparation and maintained cleanliness of dining areas.
  • Coordinated with kitchen staff to ensure timely service and order accuracy.
  • Handled cash transactions and processed payments efficiently at the front desk.
  • Supported special events by setting up dining areas and serving guests.
  • Resolved guest inquiries and complaints to enhance their overall experience.
  • Greeted customers and provided them with menus.
  • Kept work station organized throughout shift by restocking supplies as needed.
  • Ensured that all orders were accurate and served promptly.

Education

High School Diploma -

MBSE
MIZORAM
07-2017

Skills

  • Customer service
  • Cash handling
  • Event coordination
  • Organizational skills
  • Training new staff
  • Time management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Multitasking ability
  • Guest relations

Hobbies and Interests

  • Listening Music
  • Reading

Languages

English
Proficient (C2)
C2
MIZO
Native
Native

References

References available upon request.

Timeline

F&B Associate

Novotel
12.2025 - Current

F&B Associate

Ramada Plaza
11.2024 - 12.2025

High School Diploma -

MBSE
Lalremsiami