Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

BINAY JHA

Telecommunications Professional
Noida

Summary

A result oriented professional with 18 years of Experience in Telecom domain with expertise in Process Automation, Planning & Rollouts, Service delivery, Incident Management, Network Operation & Maintenance, Implementation, Cloud, Docker and Troubleshooting & Configuration.

Overview

18
18
years of professional experience
4033
4033
years of post-secondary education
5
5
Certifications
2
2
Languages

Work History

Team Lead, Specialist

Nokia solution & Network pvt ltd
03.2023 - Current
  • Working with customer KDDI Japan,Starlink Singapore,Telkom Indonesia and JIO India.
  • Responsibilities include Incident Management, Change Management, Project coordination & Implementation of the network
  • Exposure in handling multiple teams across culture, clarifying client queries, providing them feasible solutions & building healthy relationships thereby achieving high customer satisfaction
  • Process Design and Implementation for Service Assurance and Service Fulfillment along with system readiness while on boarding new functions and Technologies (2G, 3G & 4G &5G etc.) in NOC
  • New Initiatives for Operational Enhancement to drive Digital Transformation by moving away From legacy/manual processes & automating the same
  • Working on Multiple cloud instances, set the security groups, Elastic Load Balancer and AMIs, Auto scaling to design cost effective, fault tolerant and highly available systems
  • Worked with Terraform to create stacks in AWS from the scratch and updated the terraform as per the organizations requirement on a regular basis
  • Responsible for creating tagging standards for proper identification and ownership of EC2 instances and other AWS resources
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.

Implementation Manager

Ericsson India Global services Pvt Ltd.
09.2019 - 03.2023
  • Worked with customer AT &T ,MBNL and TDC Denmark.
  • Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
  • Maintained accurate records of project documentation including status reports, meeting minutes, resource tracking spreadsheets which aided future decision-making activities efficiently when required often.
  • Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
  • Working on DE-IPVPN Migration
  • Working on UI-PATH automation
  • Support e new software release test, perform software feature validation and document test regression test, reports
  • Grow the E-Node-B by scripting and Tools, Daily health checkup of eNodeB,Integration of CRAN, DRAN of gNB
  • Working on the incident raised
  • Used Kubernetes to manage containerized applications using its nodes, Config Maps, Selector, Services, and deployed application containers as Pods
  • Worked on Docker container snapshots

Assistant Manager

Reliance Jio
02.2016 - 08.2019


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Worked on Samsung BBU integration and troubleshooting
  • Providing Remote Integration support to Field Crew
  • Troubleshooting and support to GC and Internal team regarding RETs, MIMO and Integration Issues and Alarms
  • To maintain the Alarm count zero for Samsung eNB & Small cell by proper troubleshooting & field support
  • Sound trouble shooting skills on the interfaces towards eNodeB like X2 and S1 interface
  • Worked on Small Cell, eNodeB troubleshooting

Configuration and Fault Management (L2 RAN Engineer)

SNOC Vodafone
10.2012 - 02.2016
  • LTE E-node B DUS, DUL Software Upgrade
  • RET Configuration & Troubleshooting and support to team members on that
  • VSWR/RSSI Troubleshooting Node B Commissioning like 6601RRUW, 6101RUW & 6202RUW
  • Site wise script loading in Node B
  • Troubleshooting in Node B at the time of integration
  • Node B Site creation in OSS Explorer
  • Handles the daily fault management and monitoring of Nokia Flexi BSC/BSC3i 3G site creation of NSN


  • Implementing Software patches and boot version updates
  • Performing Creation and deletion of BSC plug in unit whenever it's required
  • Site deletion and recreation
  • Handling KPI report generation, processing and analysis for network performance
  • Network element troubleshooting and trouble escalation
  • Remote fault resolution and administer preventative maintenance
  • Evaluating all aspects of network software and hardware to maintain and improve operational performance
  • Supporting end-end support, coordination and control .
  • Health check of all RNC and BSC functional units on daily basis
  • Creating Trouble ticket (P1, P2, P3), Task and escalating about outages/Alarms to concerned team

Configuration Management Engg

Nokia Solution and Networks
06.2010 - 10.2012
  • Data Base preparation for Re-homing Sites
  • Managing plans New plan, check, comparing, Activating, etc
  • Through NET ACT
  • For Modification/Optimization
  • Data Base preparation for Re-homing Sites
  • GB over IP, LAC RAC Change
  • Cabinet Expansion and ET shifting
  • Knowledgeable in various Net Act applications such as, Network Editor, Managed Object Browser, CM Editor, Operation Manager, Plan Editor

Integration and Commissioning ENGG

Ericsson
06.2008 - 06.2010
  • Vodafone Swap Project - Mumbai Job includes key responsibilities like Commissioning and Site integration of Ericsson BTS swapping
  • Having keen knowledge of Ericsson 2964/2954/2111 BTS.(Both 900 and 1800Mhz)
  • Troubleshooting of the network based on customer Complains

Installation and Commissioning ENGG of Ericsson BTS

TCI TELENET SOLUTION PVT LTD
09.2007 - 06.2008

Installation and Commissioning Ericsson BTS

Education

B.E - Electronics And Telecommunication

North Maharashtra University

MBA - IT& HR

Distance Education, Swami Vivekananda Subharti University

Skills

  • Operations management
  • Customer relations
  • Quality assurance
  • Team collaboration
  • Analytical thinking
  • Cloud
  • Docker containerization and Kubernetes
  • Troubleshooting

Certification

Kubernetes and Docker

Personal Information

  • Passport Number: M1935003
  • Father's Name: Late Ratneshwar Jha
  • Date of Birth: 01/03/82
  • Gender: Male
  • Nationality: Indian

Timeline

Team Lead, Specialist

Nokia solution & Network pvt ltd
03.2023 - Current

Implementation Manager

Ericsson India Global services Pvt Ltd.
09.2019 - 03.2023

Assistant Manager

Reliance Jio
02.2016 - 08.2019

Configuration and Fault Management (L2 RAN Engineer)

SNOC Vodafone
10.2012 - 02.2016

Configuration Management Engg

Nokia Solution and Networks
06.2010 - 10.2012

Integration and Commissioning ENGG

Ericsson
06.2008 - 06.2010

Installation and Commissioning ENGG of Ericsson BTS

TCI TELENET SOLUTION PVT LTD
09.2007 - 06.2008

B.E - Electronics And Telecommunication

North Maharashtra University

MBA - IT& HR

Distance Education, Swami Vivekananda Subharti University
BINAY JHATelecommunications Professional