As an Executive Assistant cum Administration Officer, I am recognized for my high productivity and efficient task completion. Specializing in calendar management, travel arrangements, and report preparation, I excel in communication, time management, and problem-solving skills. My ability to ensure seamless support to executive-level staff is underscored by a track record of optimizing schedules, facilitating travel logistics, and delivering comprehensive reports with precision.
Overview
20
20
years of professional experience
Work History
Executive Assistant
MX Player
Mumbai
03.2018 - Current
Scheduling and overseeing executive calendars to ensure efficient appointment management
Arranging travel logistics and accommodation for senior staff and team members, both domestically and internationally
Coordinating and executing internal and external events, handling all details meticulously
Facilitating foreign exchange needs for international trips through collaboration with vendors
Working with the Finance department to process and settle vendor payments accurately and promptly
Ordering and maintaining team stationery and equipment to meet operational needs without interruption
Liaising with various departments and external contacts to ensure smooth communication and coordination
Handling sensitive and confidential information with the utmost discretion and integrity.
Executive Assistant
Edelweiss Tokio Life Insurance
Mumbai
03.2015 - 10.2017
Calendar Management
Arranged travel and accommodation for seniors as well as team members
Arranged in-house and external events
Coordination with vendors for forex arrangements for international travel
Co-coordinated with Finance department to process and settle vendor payments
Addressed vendor issues and updating contracts periodically
Ordered and maintained stationery and equipment of team
Liaised with staff in other departments and with external contacts
Liaised with colleagues and external contacts to book travel and accommodation
Recruited, trained and supervised junior staff and delegating work as required
Used a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records and databases.
Assistant Manager-Administration
Unison Insurance Broking
Mumbai
06.2014 - 12.2014
Single point of contact for ISO related queries for Mumbai branch
Kept Track of Marketing activity of sales Team and preparing reports on Daily, Weekly and Monthly basis
Monitored internal system (MATS) for updating Marketing Activity
Prepared Claim MIS of branch on Monthly basis
Consolidation of claim MIS - PAN India
Regular track of Renewals
Collection of Pending polices
Regular Check on visit registers of customer service team
Monitored Master file
Verified monthly re imbursement's of sales team and servicing team.
Assistant Manager-Administration
Motion Makers
Mumbai
01.2013 - 05.2014
To oversee day to day facilities operations
Prepared and updated reports related to daily expenditure on facility maintenance and up gradation
Collected and submitted KYC document for facilities department at the time of joining and account opening
Intimation to operation and higher management team about any maintenance related activity to be performed at the facility
Maintained various checklists pertaining to facilities department and personally audited the facility to check on work performed by the house keeping and security staff
Conducted training for House Keeping team and maintain a training calendar
Maintained records of licenses and contracts and ensure timely renewals
(Vendor management) Sourced vendors related to House Keeping and other facilities areas
Monitored IN and OUT time of employee
Submitted attendance report to HR for salary processing for employees and other support staff members
Handled various employee related requests from HR and Operations (Creating Bio matrix ID, Access cards, etc.) Handled PR profile: Sending emails to producers and directors across the world to generate revenue for the company.
Assistant Manager - Advisor Licensing
Reliance Life Insurance Company Private Limited
Mumbai
02.2007 - 12.2012
SPOC to CDA of Sales Training Managers
Handled Master Trainers for payouts and appointments
Coordinated with company trainers across nation regarding issues related to training of the advisors on monthly basis and updating same to the internal higher management
Analyzed data of IC-33 examination of all the candidates appeared / registered and passed on weekly, monthly and quarterly Basis
Maintained license records and published reports across functions and all branches
Uploaded results of all candidates online and on internal dashboard of the organization
Resolved queries related to License and results of advisors
Downloaded results from IRDA website and prepared MIS and sharing with higher management and branches across the nation
Coordinated with internal IT team for updating and up gradation of data on internal system
Managed current vendors and their contract documents and communicated with vendors on a time-to-time basis
Coordinated with finance department for settlement of vendor bills
Coordinated with Legal department for upgrading and updating Vendor contracts
Resolved branch queries on daily basis and replied in a timely manner through mails and CRM
Communicated with NSE-IT in case of any issues related to results
Updated departments monthly stationary requirement in SAP ERP system.
Financial Consultant
Kotak Mahindra Bank
Mumbai
06.2004 - 01.2007
Opened new Current Accounts and Savings Accounts (CASA)
Kept track of newly opened accounts and existing accounts
Did cross-selling of various insurance policies and housing loans to existing customers
Handled inbound calls related to queries for new account opening and documentation.
Skills
Calendar Management
Travel Coordination
Event Planning
Vendor Management
Resource Management
Office Software
Staff Management
Scheduling
Office Management
Administrative Support
Travel administration
Meeting planning
Executive Support
Proper phone etiquette
Educationcredentials
Bachelor of Commerce, 03/2004, First Class, University of Mumbai, Mumbai, India
Professional Training and Certification, Completed, Insurance Regulatory and Development Authority (IC-33) Certificate 100.00%