Dynamic Business Development and Operations Specialist with a proven track record at Ignited Minds, excelling in customer relationship management and compliance auditing. Adept at enhancing operational efficiency and fostering teamwork, I successfully implemented process improvements that elevated service quality and student satisfaction. Passionate about driving results and supporting educational aspirations.
Coordinated schedules and resources to support daily operations efficiently as the co-owner.
Collaborated with team members to enhance workflow processes.
Maintained compliance with company policies and regulations consistently.
Reviewed operational processes for accuracy and adherence to internal guidelines.
Managed vendor relationships by negotiating contracts and monitoring service levels.
Identified improvement areas in operations systems, and implemented necessary changes.
Provide extensive information about a wide range of international educational institutions and programs.
Assisted students with admissions and visa applications, ensuring the timely submission of paperwork.