Bindu V

• Cash Collections
  Handling a portfolio of 450 accounts.
  Supervising team’s work - Training and shadowing team’s work. Assistance in reconciliation of the accounts, assigning the accounts, and reviewing the team's due diligence.
  Providing suggestions for streamlining the Collections process, including processes for internal controls.
  Analyzing customer behavior and partnering with the Sales & CSM teams to understand the root cause of payment delays and invoice disputes in order to propose scalable solutions.
• Invoicing and Billing:
  Interpreting sales contracts, verifying and creating sales orders and invoices in NetSuite and delivering the invoices to the customers in a timely manner.
  Process credit memos accurately and in a timely manner, and maintain proper levels of approval and documentation.
  Support the Order-to-Cash system integration.
  Support and resolve invoicing-related inquiries and requests from external customers and internal cross-functional team members.
• Cash Application:
  Application of Cash & Regular Monitoring of the AR Mailbox
  Reconciling and closing the unapplied payments/open credits
• Reporting and Presentation:
  DSO/DBO reporting
  AR & Revenue trend reporting
  Top20 Accounts
  DSO & KPI Graph presentation

Cash Application Analyst (March 2015 to July 2016)

1. Cash/WHT Accounting

2. Provision Accounting

3. Bank Recon/Balance Sheet Recon

4. Preparation of reports to management

· Senior Credit Collections Analyst (July 2016 to Apr 2022)

1. Forecast collection based on existing debts + future billing.

2. Maximize cash flow by continuous follow-up on outstanding invoices.

3. Improved DSO/Reduced past due debts/Resolved disputes.

4. Proposed and released bad debt provision.

5. Advised cash application team on allocation of invoices/credit notes as appropriate.

6. Performed Account reconciliation where required.

7. Co-ordinated with invoicing teams, project managers, sales staff to resolve invoicing issues.

8. Analyzing portfolio to review unapplied cash/credits and propose corrective actions.

9. Support Credit management in preparing and publishing reports.

10. Participated in the UAT testing of High Radius

11. Business reviews with regions and group finance

12. Streamlining of collection process to promote “Pay When Due”

13. Transitioned ERP E-collect to MIA

Worked on Hedge Fund Audit for US regions. This included testing of Cash, Capital, Realized Gain/Loss, Inventory, High Water Mark, Incentive, Management fee, and NAV. Others included roll forwarding of PY documents, TB tallying, and checking of arithmetic accuracy.

· Trained new joiners.

· Been part of GDs and Brainstorming

· Awarded feather in cap for completing volume testing of inventory before time with no error.