Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Bindu V

Bengaluru

Summary

Experienced Business Operations with 9 years of success in sales operations, revenue growth, and team support across fast-paced business environments. Holds an MBA in Sales & Marketing and demonstrates strong analytical skills in performance tracking, CRM management (Zoho) and sales reporting. Skilled in cross-functional collaboration, customer relationship management, and data-driven decision-making.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Operations

SRSG Broadcast India Pvt Ltd
06.2022 - 06.2025
  • Managed end-to-end sales order processing and maintained detailed sales reports for performance tracking and forecasting.
  • Conducted regular payment follow-ups with clients, contributing to improved cash flow and reduced outstanding receivables.
  • Oversaw vendor coordination, including procurement, pricing negotiations, and service-level compliance.
  • Monitored logistics and delivery schedules to ensure timely order fulfillment and client satisfaction.
  • Hands-on experience with Zoho CRM for lead tracking, pipeline management, and sales reporting.

Sr. Coordinator

Errorkart (Unit of Online Tek support IT Solutions Pvt Ltd)
04.2018 - 06.2022
  • Generated and shared accurate quotations and invoices with clients, ensuring timely communication and documentation.
  • Managed client requirements and delivered tailored solutions to enhance customer satisfaction and retention.
  • Oversaw daily operational activities, streamlining processes to improve efficiency and service delivery.
  • Demonstrated strong interpersonal and communication skills, fostering positive relationships with internal teams and external stakeholders.
  • Handled client escalations with professionalism and urgency, resolving issues to maintain service quality and client trust.

Business Coordinator

I Nurture Education Solutions Private Limited
02.2017 - 03.2018
  • Operating with team in planning, directing, managing coordinating day to day business activities.
  • Organize and maintain reports.
  • Prepare, review and track invoices and expense reports.
  • Responsible for coordinating all branches for their expenses and requirements.
  • Preparing finance tracker reports.
  • Automating and developing documentations for each process.
  • Work with other areas of the firm, and IT to improve existing processes.

Sales Coordinator

STI Infotech Pvt Ltd
Bangalore
03.2015 - 02.2017
  • Company Overview: Bangalore
  • Interacting with Vendors for various products.
  • Extensive knowledge of the company's products and also of the wider IT marketplace.
  • Preparing Proposal as per customer requirement.
  • Following the sales process from start through to close.
  • Maintained good relations with existing customers to promote new and upgraded products.
  • Strong Knowledge of IT Services/Products and excellent understanding of IT infrastructure sales, IT Outsourcing, operations management, Security, mainframe services, Data-centre, Networking and many IT Services.
  • Finalizing of BOM as per the requirement technically.
  • Conduct market research and competitor and customer analysis.
  • Bangalore

Business Development Executive

Twenty Technologies Pvt Ltd (a Unit of 3D CAD India Pvt Ltd)
01.2012 - 01.2015
  • Serving as executive team member for dynamic start-up of new IT Company offering software products and solutions to the customer.
  • Design and execute strong strategic visions connecting internal paths with marketing leads, broad scope of responsibility includes business development, strategic market planning, sales forecasting, marketing & sales.
  • Demand Generation for Décor Space Planner, Facio (ERP).
  • Generating clients through social networking and cold calling.
  • Building strategic relationships with key decision makers.
  • Managing and maintaining databases of potential clients.
  • Negotiating and closing deals.
  • Producing monthly pipeline reports for management purposes.
  • Marketing activities.

Education

MBA - Shivamogga

Kuvempu University
Shivamogga
03.2014

BBM - Bachelor of Business management

MLA Academy of Higher learning
Bangalore
03.2008

PUC - Commerce

Sri Aurobindo PU College
Bangalore
03.2005

SSLC - Bangalore

VLS international Public School
Bangalore
04.2003

Skills

  • Vendor coordination
  • Sales order processing
  • Zoho CRM
  • Logistics management
  • Payment collection
  • Process improvement
  • Customer relationship management
  • Client onboarding
  • Sales forecasting
  • Team collaboration
  • Effective communication
  • Sales operations software
  • Sales operations management
  • Sales process management
  • Sales statistic analysis

Certification

MS Office, Outlook, Advance Excel, CRM.

Personal Information

  • Father's Name: Vasudevappa
  • Date of Birth: 07/27/88
  • Marital Status: Married

Languages

English
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
kannada
Proficient (C2)
C2

Timeline

Sales Operations

SRSG Broadcast India Pvt Ltd
06.2022 - 06.2025

Sr. Coordinator

Errorkart (Unit of Online Tek support IT Solutions Pvt Ltd)
04.2018 - 06.2022

Business Coordinator

I Nurture Education Solutions Private Limited
02.2017 - 03.2018

Sales Coordinator

STI Infotech Pvt Ltd
03.2015 - 02.2017

Business Development Executive

Twenty Technologies Pvt Ltd (a Unit of 3D CAD India Pvt Ltd)
01.2012 - 01.2015

MBA - Shivamogga

Kuvempu University

BBM - Bachelor of Business management

MLA Academy of Higher learning

PUC - Commerce

Sri Aurobindo PU College

SSLC - Bangalore

VLS international Public School

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