Bineet Singh

A highly skilled and dedicated professional with over five years of experience in team lead support roles, adept at managing and guiding support teams to achieve exceptional customer service outcomes. Demonstrates a proven track record in developing and implementing efficient support processes, mentoring team members, and enhancing overall team performance. Possesses strong problem-solving abilities and excellent communication skills, enabling effective resolution of complex issues and fostering a collaborative work environment. Committed to continuous improvement and delivering high-quality support that aligns with organizational goals and customer satisfaction.

Operation system software

Product development

Troubleshooting

Data review

Problem-solving

Teamwork

Time management

ASP .net

PL-SQL

CFSMag 4.0 - Container Freight Station, worked as Tech Lead and support for Patch deployment, testing and maintained application process.

YMS - Yard Management System, worked as Tech Lead and support for Patch deployment, testing and maintained application process.

Excellent communication and service skills, able to build relationships and establish connections.

Analysis and evaluation capabilities with a proven track record of accuracy and precision.

Technology expert with over a half decade of experience working with computers professionally.

Expertise working with PLSQL.

Attention to small details and excellent critical thinking, decision-making, management and leadership skills.

Knowledgeable innovator known for recommending new technologies to enhance existing systems.

Best Employee of the month award October 2022

In my spare time, I read books.

I enjoy running and playing cricket to remain fit.

I also enjoy traveling and try to do so whenever I am able.