Binkar Lodh
Senior Manager - Premium Aquisition & Corporate Sales
Behala,Kolkata
Summary
Professional with extensive experience in Indian and overseas banking and financial services. Proven ability to communicate effectively and think quickly in dynamic environments. Strong team player and independent worker with a comprehensive understanding of the sales cycle. Committed to ensuring customer satisfaction at every stage of the process.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
Senior Manager-Premium Aquisition &Corporate Sales
Axis Bank Ltd
04.2024 - Current
- Oversaw multiple retail branches in Kolkata South cluster, generating sales via various banking channels
- Assisted in formulating strategic plans for sustainable corporate sales growth.
- Efficiently resolved customer complaints, minimizing negative impacts on brand reputation.
- Analyzed customer feedback to institute changes enhancing satisfaction levels.
- Partnered with marketing team to design effective promotional campaigns and materials.
- Identified opportunities for cross-selling to increase overall client value.
- Leveraged CRM systems for lead tracking, contact management, and report generation.
- Developed and motivated team to meet ambitious revenue objectives.
Senior Relationship Manager (Platinum Ambassador)
American Express Banking Corporation
07.2018 - 03.2024
- Corporate tie ups & activities
- High net worth portfolio management
- Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions Set appointments, track team members, listen to customer needs and sell the most appropriate product
- Ensures all applications are fully and accurately completed and submitted properly
- Be the interface between Amex and the customer to resolve any application processing issues
- Keep up to date on products and competition
- Expansion of internal and external relationships, and drive sales results
Relationship Manager
American Express Services India Private Ltd
01.2018 - 06.2018
- Prospecting for new customers through existing leads and cold calling and maximizing lead generation Timely execution of all sales activities leads, campaigns, referrals & any self-generated leads Tracking and reporting sales performance including pipeline, acquisition results and market conditions Set appointments, listen to customer needs and sell most appropriate product
Deputy Relationship Manager
American Express Services India Private Ltd
06.2017 - 12.2017
- Generate own leads and drive business through defined channels of acquisition to achieve sales targets
- Meeting and follow-up with clients to deliver a positive customer experience
- Control on attrition rate
Assistant Relationship Manager
American Express Services India Private Ltd
08.2016 - 05.2017
- Front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales]
- Prospecting for new customers through existing leads and cold calling and maximizing lead generation
- Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Financial Partner
YES BANK LTD
02.2016 - 08.2016
- Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segment
- Develop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of the most important customer segment
- Identify current and potential relationship with additional revenue potential and grow business
Education
PGDM/MBA - Marketing
IILM GRADUATE SCHOOL OF MANAGEMENT
GREATER NOIDAB.A - (English Hons) Language and Literature
CALCUTTA UNIVERSITY
KOLKATASkills
Market segmentation expertise
Disclaimer
All details mentioned above are true and correct as per my knowledge. Thank You for reviewing my resume. Best Regards-BINKAR LODH
Languages
- Hindi
- Bengali
- English
- C2
- 1
- C2
- 1
Timeline
Senior Manager-Premium Aquisition &Corporate Sales
Axis Bank Ltd
04.2024 - Current
Senior Relationship Manager (Platinum Ambassador)
American Express Banking Corporation
07.2018 - 03.2024
Relationship Manager
American Express Services India Private Ltd
01.2018 - 06.2018
Deputy Relationship Manager
American Express Services India Private Ltd
06.2017 - 12.2017
Assistant Relationship Manager
American Express Services India Private Ltd
08.2016 - 05.2017
Financial Partner
YES BANK LTD
02.2016 - 08.2016
B.A - (English Hons) Language and Literature
CALCUTTA UNIVERSITY
PGDM/MBA - Marketing
IILM GRADUATE SCHOOL OF MANAGEMENT