Open To Work
Hi, I’m
Binod Chourasia
General Manager At Paytm
Kolkata
Summary
Dynamic professional with over 16 years of experience in retail distribution and last-mile channel partner acquisition, including 9 years in the BC/Payments industry specializing in Merchant Acquisition and Distribution. Proven expertise in total Financial Services Distribution, complemented by a strong track record of establishing new market territories and developing strategic accounts across various regions in India. Recognized for exceptional problem-solving abilities, analytical skills, and a dedicated work ethic that balances personal and professional commitments. Excellent interpersonal, presentation, and team-building skills enhance the ability to implement quality systems and effectively manage resources.
Overview
3
Languages
16
years of professional experience
Work History
Paytm
Regional Manager
03.2024 - Current
Job overview
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Acquiring and managing Merchants /Channel
Partners SB, EDC to fulfil the value proposition of Paytm - Enhance Revenue Streams for merchants through
Transactions, Labilities, Cross Selling Products - Manage a large network for payments-based solutions
across merchants and BC ecosystem - Tracking GMV, transactions, churn, and merchant issues, Day to Day Coordination with the Sales Team related to Business Growth
- Responsible for overall P&L for the Business unit
- Motivated Sales team to achieve ambitious sales targets by establishing way of working, Training, structure and celebrating team accomplishments.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Paytm Payments Bank
Growth Manager- Customer Acquisition
08.2022 - 03.2024
Job overview
- Taking care of Business and Operations for Customer Acquisition Growth (UPI/Wallet/Payments Bank a/c via eKYC) and Driving Merchant (QR, Sound Box & EDC) via PPBL sales team, PSA channel and BC points
- Manage Profitability by ensuring optimum costs and Maximum Revenues
- Strategy Planning and Business Development to ensure AOP
- Acquiring and managing Business Correspondence/Channel Partners SB, EDC to fulfill the value proposition of Paytm
- Enhance Revenue Streams for merchants through Transactions, Liabilities, Cross Selling Products
- Manage a large network for payments-based solutions across merchants and BC ecosystem
- Evolve a strong roadmap for best-in-class fully digital payment products for Small and micro merchant
- Work closely with tech & product teams to strengthen current platform offering, user experience, merchant and customer KYC flows.
- Responsible for overall P&L for the Business unit
- Day to Day Coordination with the Sales Team related to Business Growth
- Report to HOD and Service Head
- Coordination with Marcom Team for dispatching and deploying merchandise materials Nationally
Paytm Payments Bank
State Head
01.2017 - 08.2022
Job overview
- Managing and Monitoring the Distribution team for East Hub
- Achievement of Remittance, AePS, CMS, New Customer acquisition via KYC, and Merchant onboarding Revenue generation targets.
- Define norms for channel penetration for the targeted geographies
- Conduct market mapping in the select geographies to scope distribution potential and width capacity
- Onboard teams with relevant experience and skill set and maintain a pipeline of quality resources. Manage people's performance, career aspirations, and career progression
- Allocate targets & track and monitor the work of each team member along with ensuring the efficiency and effectiveness of their work
- Ramp up customer acquisition whilst ensuring adherence to quality and other regulatory norms. Ensure availability of cash/ digital cash at the outlets to ensure high levels of customer serviceability
- Maintains staff by recruiting, selecting, orienting, and training employees;
Idea Cellular LTD
Assistant Manager
10.2016 - 12.2016
Reliance JIO Infocomm Limited
Assistant Manager
08.2015 - 07.2016
Vodafone South LTD
Relationship Manager (Sales and Distribution)
10.2014 - 08.2015
Dishnet Wireless Ltd (Aircel)
Senior Executive (Sales and Distribution)
01.2012 - 10.2014
Vodafone India Ltd
Sales Officer
05.2011 - 01.2012
Itrix Technologies
Jr. Web Designer and Business Developer
10.2010 - 04.2011
Education
Burdwan University
B.A. (Hons.)
01-2002
University Overview
GPA: 59%
WBCHSE
Higher Secondary Examination
01-1999
University Overview
GPA: 48.6%
WBBSE
Secondary Examination
01-1997
University Overview
GPA: 47%
Skills
FINTECH
User Growth
User Growth
Merchant Acquisition for QR/SB/EDC/BC
Growth & Planning
Channel Sales
Business Development
Foster Teamwork
Project Management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
₹130000/yr - ₹200000/yrTimeline
Regional Manager
Paytm
03.2024 - Current
Growth Manager- Customer Acquisition
Paytm Payments Bank
08.2022 - 03.2024
State Head
Paytm Payments Bank
01.2017 - 08.2022
Assistant Manager
Idea Cellular LTD
10.2016 - 12.2016
Assistant Manager
Reliance JIO Infocomm Limited
08.2015 - 07.2016
Relationship Manager (Sales and Distribution)
Vodafone South LTD
10.2014 - 08.2015
Senior Executive (Sales and Distribution)
Dishnet Wireless Ltd (Aircel)
01.2012 - 10.2014
Sales Officer
Vodafone India Ltd
05.2011 - 01.2012
Jr. Web Designer and Business Developer
Itrix Technologies
10.2010 - 04.2011
WBBSE
Secondary Examination
WBCHSE
Higher Secondary Examination
Burdwan University
B.A. (Hons.)
SIGNIFICANT HIGHLIGHTS
Received Certificate of Recognition for Q1 (FY 25-26) Best Rural Regional Manager from COO- Ripunjai Gaur, Won Hall of Fame Sept-24 (Most prestigious award in Paytm), Promoted to National Role on PPBL on Sept-21, Received Rock Star Trophy from HOD for Q3 FY 24-25, Q2 FY 21-22 and Q1 FY 22-23, Received Best Cluster Manager (National Rank-1) from HOD for Q-1 FY 21-22, Ranked Under Top Three Cluster Managers Nationally in all last three Quarter for FY 20-21, Won the Best Cluster Manager award multiple times in National Contests, Promoted From Zonal (Area) Manager to Cluster Manager- Feb/2019, Received Best ZM (HUB) and Best Growing ZM (Nationally) Award in 2018 (One97 Communications LTD- Paytm), Nationally ranked under Top 5 ASM for All Quarter in FY 18-19 (One97 Communications LTD- Paytm)