Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Personal Information
Disclaimer
Certification
Languages
Websites
Timeline
Generic

BINOD MISHRA

Cuttack

Summary

To secure a challenging position where my qualifications, abilities, and dedication can contribute to personal and organizational growth for the greater good of society.

Hardworking and motivated individual with strong organizational behavior Proficient in problem-solving and excellent verbal and communication skills Capable of working under pressure, dealing diplomatically with people Proven ability in team management Results-oriented Branch Operations Manager with a solid career history in banking environments. Familiar with all relevant governing acts and statutes, as well as strategies and best practices to improve operations and enable business growth. Decisive leader, strategic planner and complex problem-solver.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Branch Operations Manager(WBO)

HDFC BANK LIMITED
04.2024 - Current
  • Manage operations including CTS, Asset Profiling, CMS, etc
  • Handle Retail Asset and Liability Operations Ensure timely check on Suspense & General Ledger accounts Coordinate with external agencies, vendors, and system support

Deputy Branch Manager

ICICI BANK LIMITED
11.2020 - 03.2024
  • Branch Operations Management: Overseeing daily branch operations, including ensuring smooth customer transactions, managing cash flow, and maintaining compliance with banking regulations and policies
  • Sales and Business Development: Setting and achieving branch sales targets, promoting banking products and services, and working towards increasing customer acquisition and retention
  • Customer Relationship Management: Building and maintaining strong relationships with customers, addressing their concerns, and providing excellent customer service to enhance overall customer satisfaction
  • Team Supervision and Training: Leading and guiding branch staff, conducting regular team meetings, providing training and development opportunities to improve staff performance, and ensuring a cohesive working environment
  • Risk Management: Identifying and mitigating potential risks related to operations, ensuring adherence to internal controls, fraud prevention, and compliance with regulatory requirements
  • Performance Analysis and Reporting: Monitoring branch performance metrics, analyzing trends, preparing reports for senior management, and implementing strategies to improve branch profitability and efficiency.

Education

Post-Graduation Diploma - Sales & Relationship Banking Operation

NIIT(IFBI)
01.2020

B.Sc. -

Utkal University
01.2018

PGDCA -

AK Computers
01.2017

+2 Science (IT) -

CHSE Odisha
01.2015

10th -

BSE Odisha
01.2013

Skills

  • Managerial skills
  • Team Building
  • Retail Asset & Liability Operations
  • Efficiency Management
  • Compliance Reporting
  • Compliance reviews
  • Excels in team leadership
  • Operational Reports

Accomplishments

  • ICICI Asset Champion in Personal Loan
  • Best Employee Award on a Pan-India basis

Hobbies and Interests

  • Reading Books and Newspapers
  • Playing cricket
  • Listening to music

Personal Information

  • Date of Birth: 02/05/1998
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Disclaimer

I hereby submit my updated resume for your consideration. I am eager for the opportunity to contribute to your esteemed organization.

                                                                                                              

                                                                                                                                 

BINOD MISHRA

Certification

  • Get certified Project Management assessment by Learn tube CarrierNinja.
  • Certified in PEGA (CSA Certified)
  • NISM -V Certified
  • IRDA Certified
  • Certified in Python Programming Language from IBM.

Languages

Odia
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2

Timeline

Branch Operations Manager(WBO)

HDFC BANK LIMITED
04.2024 - Current

Deputy Branch Manager

ICICI BANK LIMITED
11.2020 - 03.2024

Post-Graduation Diploma - Sales & Relationship Banking Operation

NIIT(IFBI)

B.Sc. -

Utkal University

PGDCA -

AK Computers

+2 Science (IT) -

CHSE Odisha

10th -

BSE Odisha
BINOD MISHRA