Binod Sonar
New Delhi
Summary
Operations Leader with a proven track record of optimizing processes, leading productive teams, and driving strategic initiatives to achieve corporate objectives. Expert in cost control, resource allocation, and risk management, consistently delivering impactful improvements across departments. Skilled in using data-driven insights to inform decision-making and uphold standards of quality, compliance, and service excellence.
Overview
6
6
years of professional experience
Work History
Operation Lead | Head
Kimipostpost Pvt. Ltd.
Gurgaon
11.2023 - Current
- Coordinate with carriers to guarantee timely and accurate deliveries.
- Monitored carrier performance to ensure compliance with service level agreements.
- Tracked NDR, Delivery TAT Adherence, and daily courier performance for optimal results.
- Optimized logistics costs across different shipping channels.
- Discovered cost-saving opportunities in shipping and logistics.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead - Fulfilment Operation
Nimbuspost Pvt. Ltd.
Gurgaon
01.2022 - 11.2023
- Collaborated with inventory management, Outbound, Inbound RTO, and RTV teams to ensure operational alignment.
- Streamline fulfillment operations by outsourcing warehouse space, manpower, and warehousing infrastructure for a productive and cost-effective operation.
- Introduce operation automation tools, such as warehouse management systems (WMS), to improve efficiency and order accuracy.
- Manage discounts in billing for clients, introduce new offers as per seasons and festivals, to retain existing sellers and increase onboarding new ones.
- Identify and address bottlenecks or issues in the fulfillment process, proactively implementing solutions to minimize disruptions and improve service levels.
Sr Executive Operation
DTDC Express Pvt. Ltd.
Gurgaon
06.2018 - 12.2022
- Optimize process flow in floor operation to increase productivity and TAT adherence.
- Festive sale manpower planning, shift planning, and increasing processing timing to achieve a high number in the sales period.
- Maintain warehouse manpower costing, compliance, profit & loss, B2B & B2C client onboarding, etc.
- Handling End to End Operations of market player companies like PUMA, CLUB FACTORY, PAYTM, NAPTOL, etc.
- Internal Audit performed and sharing the Audit report on a monthly basis to Clients for Inventory Accuracy and loss prevention.
Sr Executive Operation
Flipkart.com
Gurgaon
06.2018 - 12.2022
- Trip-Sheet creation, Vehicle alien, Load connect to Master hub, Daily Morning Hurdle, etc
- RTO Delivery sheet creation, POD verification, Shipments Quality Check, Seller Escalation, Etc
- Warehouse 5S maintain, Audit Check-list perform, SOP & KPI's follow up as per company process and Attendance and Leave managed of Ground staff
- Ensuring Complete load scanned, segregated as per zone and connection to Master Hub in same day
- Warehouse Audit monthly planning , Department work review, Productivity Improvement etc
Education
Bachelor of Arts -
Jodhpur National University
Higher Secondary School - Arts
CBSE
Skills
- Google Drive
- Supervision and leadership
- Microsoft Office
- Organization and Time Management
- Organizational Skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Project Planning
- Task Prioritization
Timeline
Operation Lead | Head
Kimipostpost Pvt. Ltd.
11.2023 - Current
Lead - Fulfilment Operation
Nimbuspost Pvt. Ltd.
01.2022 - 11.2023
Sr Executive Operation
DTDC Express Pvt. Ltd.
06.2018 - 12.2022
Sr Executive Operation
Flipkart.com
06.2018 - 12.2022
Bachelor of Arts -
Jodhpur National University
Higher Secondary School - Arts
CBSE
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