Work Shop Supervisor & Consultant
AUTOCAT
HARIPAD
09.2024 - Current
- Managed customer interactions at front office reception.
- Planned and controlled manpower in the workshop.
- Conducted technical training sessions for workshop staff based on scheduled plans.
- Coordinated job plans based on logistics and delivery needs.
- Compile comprehensive presentations for management reviews.
- Submitted warranty claims with detailed field technical reports.
- Managed customer interactions and prepared job cards for various tasks.
- Conducted vehicle test drives with customers to diagnose complaints.
- Facilitated group discussions and meetings to enhance service quality.
