Binu K Idiculla

• Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives.
• Providing training, coaching, development and motivation for bank personnel.

· Assist to Co-tellers for close end of day cash balance.

Focusing on growing and developing existing clients, together with generating new business.

Planning and developing merchandising strategies.

Analyzing sales figures, customers reactions and marker trends to anticipate product needs.

Coordinating office activities and operations to secure efficiency and compliance to company policies.

Handles expense and billing cycles.

Developed compliance program for the company.

Developed action plans to address all regulatory risks.

Assessed business risks and provided recommendations.

Participated in monthly and annual compliance reviews.

Ensured that company meets its regulatory requirements.

Provided training on compliance standards to employees.

Verifying all branch transfer out and transfer in funds.

Branch opening/closing procedures and monitoring the whole branch activities in the absence of Branch head.

Handling Corporate Clients, Branch Accounts, WPS and Customer Complaints.

Cross selling of allied products.

Giving training to new staffs.

Handling enquiries, Room booking and allotments.

Collection of payments from clients, Client co-ordination, Data entry .