BINU PRATHAP

Technical Skills:

• Continuous Integration/Delivery pipelines
• Jenkins
• Ansible, Terraform
• AWS, Azure, GCP
• Docker, Kubernetes
• Linux/Windows

Professional Experience

• Served as primary point of contact for support relating to owned solutions and products, analyzing issues and identifying troubleshooting methods for quick remediation.
• Assisted customers in deploying Horizon Cloud on Azure and AWS cloud, creating desktop pools with various protocols and persistent disks for dedicated desktop pools.
• Worked on VMware VDI template patching using HPDM tool and performed daily health checks of Horizon View, addressing any reported issues and performing root cause analysis to enact corrections.
• Designing and implementing CI/CD pipelines to automate the build, test, and deployment of software applications.
• Managing and maintaining infrastructure using tools like Ansible, Terraform, or CloudFormation.
• Deploying and scaling applications on cloud platforms like AWS, Azure, or GCP.
• Monitoring and troubleshooting production systems to ensure uptime and performance.
• Collaborating with development teams to improve the reliability and efficiency of the delivery process.
• Managing and maintaining containerized applications using Docker and container orchestration tools like Kubernetes.
• Providing technical support and guidance to customers or other stakeholders.
• Identifying and addressing security vulnerabilities in systems and applications.

JDA software is into cloud computing and we are supporting and managing 400+ global customers and their infra-structure with AWS cloud Infra and 4000 VM’s 350 ESX host across 7 data centers

Windows Task:

• Enterprise level systems administration & Support of Windows 2003,2008 and 2012 Servers
• Server Performance- Analyzing server performance issues, configuring perfmon, Memory dump analysis, analyzing event viewer, Root Cause analysis, Memory/CPU/Disk space alerts
• Group policy management- Creation, deletion, modification of GPO objects and local GPO based on requirement
• DNS Management- Creation, deletion of DNS records and troubleshooting DNS issues
• Windows cluster management- Installing, configuring and troubleshooting windows 2 node clusters, regular maintenance of clustered servers in production
• Terminal server- Installation, configuration and management of windows 2k3,2k8,2012 terminal servers, troubleshooting RDP issues
• Active Directory Management-Building domain controller and handling AD related issues
• WSUS management and Server maintenance-Approve, decline updates from WSUS, create, delete computer groups, performing monthly maintenance of windows servers

Linux Skills

• Installation and Administration of RedHat Linux
• Patch management.
• RedHat Linux Logical Volume Management
• Installation of Technology Updates and Upgrade of OS
• Service Management - DNS / NFS / Sendmail
• Configuration & Administration of RedHat Cluster
• File System Management in cluster
• Configuration & Administration of RedHat Virtualization.
• SUDO installation, Security administration and system hardening
• Knowledge and configuration iptables and firewall
• Monitor Resource Utilization and server health status
• Performance Tuning
• Perform a trend analysis of CPU/Memory/Disk utilization for critical platforms/servers

Hardware skills

• Remote administration of ESXi using HP ILO and Dell DRAC
• Experience in handling HP Proliant DL 380,DL 980, DL580 & 585 G5 G6 G7, HP BL 460, Blade chassis HP c7000 and Dell power edge R610 R620 R630 R710 R720 R820
• Take necessary action for hardware alerts from HPSIM and Dell OMSA as part of ESXi server administration
• Work with vendors for replacement of failed Hard disk, Raid controller, Raid battery, Memory modules, HBA card, NIC card, Mother board
• Analyze HP IML logs, Dell system logs
• Physical server builds, Installation of ESXi and windows on HP/Dell RAC and blade servers
• Raid configuration as part of build

Vmware Skills

• Implementation and administration of VMware ESX/ESXi 4.x,ESXi 5.x vSphere 4.0,vCenter 5.1 & vCenter 5.5,vMotion, DRS Clusters, High Availability
• Up gradation of esxi from ESXi 5.1 to ESXi 5.5
• Provisioning and decommissioning of ESXi host
• Configuration of dvswitch and standard switch.
• Adding and removing VM kernel port groups and Virtual machine port groups
• Addition and removing hardware resources Memory, CPU,HDD,RDM drives, NIC, enabling and disabling CPU hot-plug and Memory hot-add on virtual machines
• Memory and CPU Performance analysis and analyzing disk read, write latency from vCenter, Pulling reports from vCenter
• Taking Snapshots of virtual machines and deleting Snap shots

Security Skills

• Managing vulnerability assessment with current vulnerability exposures (CVE, CERT, OWASP) and other possibilities
• Performing penetration tests and Developing exploits for security assurance. Performing Web Application Security Analysis for JDA Cloud Web Applications
• Research and develop In-house tools for managing multiple security aspects.
• Managing Security Incidents, event and block.
• Reporting and Presenting Assessment results on Audits and Compliance check meetings.
• Coordinating with multiple teams on applying hot fixes and Security Patches.
• Deploying Log and Event management for log correlation.
• Languages: Python, HTML, SHELL, PowerShell.
• Tools: Metasploit, Alert Logic Threat Manager, Nessus, NMap, Burp Suite, snort, tshark, tcpdump, aircrack-ng.