SILVIA SAJI JACOB
ROHINI
Summary
To make best utilization of my knowledge and interpersonal skills for the progress of the
company and in process gain valuable experience. Excellent reputation for resolving problems
and improving customer satisfaction.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
WNS Pvt Ltd, SEKO
Pune
11.2004 - 08.2021
- (Shipping and Logistics) Processing the daily PO and Non- PO invoices as per SLA and working on exceptions to ensure vendor go to payment time
- Ensuring highest standard customer satisfaction and quality service
- Resolving the issues and escalation received from client
- Helping to the team members on query received from the vendor
- Preparing daily reporting
- Allocating daily ageing wise workflows among the team
- Preparing production report on EOD and sharing with the management Vendor Reconciliation.
Education
M COM - undefined
Surya Datta College, Pune University
01.2020 - 01.2022
B COM - undefined
Surya Datta College, Pune University
01.2017 - 01.2020
Skills
Soft Skillsundefined
Timeline
M COM - undefined
Surya Datta College, Pune University
01.2020 - 01.2022
B COM - undefined
Surya Datta College, Pune University
01.2017 - 01.2020
WNS Pvt Ltd, SEKO
11.2004 - 08.2021
Similar Profiles
Akshay RawadeAkshay Rawade
Lead Associate at WNS Global Services Pvt. Ltd.Lead Associate at WNS Global Services Pvt. Ltd.
Nirupma SahjetaNirupma Sahjeta
Assistant Manager at WNS Global Services Pvt. Ltd.Assistant Manager at WNS Global Services Pvt. Ltd.
SARAVANAN VSARAVANAN V
Lead Associate at WNS Global Services Pvt LTD (Clients: First Abu Dhabi Bank (FAB) / Commercial Bank of Dubai (CBD), UAE)Lead Associate at WNS Global Services Pvt LTD (Clients: First Abu Dhabi Bank (FAB) / Commercial Bank of Dubai (CBD), UAE)
Vivek PundirVivek Pundir
Customer Support Executive at Nethues TechnologiesCustomer Support Executive at Nethues Technologies
Pallav AryaPallav Arya
Assistant Manager at Lenskart SolutionAssistant Manager at Lenskart Solution