Summary
Overview
Work History
Education
Skills
Timeline
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Binu A P

Sales and Operations

Summary

Experienced with state-wide operational management, ensuring seamless execution of strategic initiatives. Utilizes strong leadership to drive team performance and operational success. Track record of optimizing processes and fostering collaborative work environment.Customer-focused professional with successful 20 year career in Financial sector. Dynamic successful applying Sales and operations in busy business environment.

Overview

21
21
years of professional experience

Work History

State Head

Vakrangee Ltd
11.2023 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Ensured compliance with relevant industry regulations, maintaining an up-to-date understanding of changing legislation.
  • Managed and guided staff through daily and special project work.
  • Negotiated contracts and commercial agreements with favorable terms.
  • Developed strong relationships with key clients, leading to increased revenue and market share.
  • Increased overall sales by implementing strategic marketing plans and optimizing regional resources.
  • Increased customer satisfaction levels by implementing targeted service improvement programs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Area Sales Manager

Ewire Softech Pvt Ltd
06.2020 - 11.2023
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.

Business Development Manager

Scaleup Consulting LLP
11.2017 - 06.2020
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Conducted market analysis to identify trends and adjust business strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.
  • Prepared sales presentations for clients showing success and credibility of products.

Chief Relationship Manager

IDBI Federal Life Insurance Co
09.2013 - 10.2017
  • Contributed to corporate social responsibility efforts by initiating volunteer programs or charitable donations linked directly to client referrals or increased revenue streams.
  • Conducted regular portfolio reviews with clients to assess their goals, preferences, and risk tolerance, making necessary adjustments as needed.
  • Coordinated with internal teams such as credit analysts and underwriters, expediting loan approvals for key clients.
  • Managed high-value client portfolios, ensuring proper risk management and maximizing returns on investments.
  • Identified potential leads through strategic networking events and professional associations, expanding the company''s reach in the market.
  • Developed new banking relationships with business prospects.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Business Manager

ABN AMRO Bank ( DST -Enlist)
01.2007 - 09.2010
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.

Sales Executive

Wings Group Of Companies
02.2004 - 12.2006
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Graduate in Business Administration - Business Administration

Indian School Of Business Management
Kerala
04.2001 -

Skills

    Operations management

    Sales leadership

    Relationship management

    Strategic planning

    Revenue growth

    Customer service

    Team leadership

    Sales strategy

    Self motivation

    Active listening

    Organizational skills

    Problem-solving aptitude

Timeline

State Head

Vakrangee Ltd
11.2023 - Current

Area Sales Manager

Ewire Softech Pvt Ltd
06.2020 - 11.2023

Business Development Manager

Scaleup Consulting LLP
11.2017 - 06.2020

Chief Relationship Manager

IDBI Federal Life Insurance Co
09.2013 - 10.2017

Business Manager

ABN AMRO Bank ( DST -Enlist)
01.2007 - 09.2010

Sales Executive

Wings Group Of Companies
02.2004 - 12.2006

Graduate in Business Administration - Business Administration

Indian School Of Business Management
04.2001 -

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Binu A P Sales and Operations