Binumon Sasindran

For Operation

• Managed over more than 70 Calls
• Performed several clerical duties such as greeting Clients, Answering phone, sending and receiving emails, making Reservations for certain clients
• Deploying car as per Booking Models
• Following with driver if have any problem in reach on time if yes change vehicle which is nearest to their locations
• Maintain Company Fleet Record
• Handle vehicle check in and check out
• Update Vehicle Maintenance Record
• Coordinate Service Appointment with Hirer
• Collect and Deliver vehicle
• Well organized and willing to multi-task
• Managing daily Operations including customer service, Vehicle Maintenance,
• Experienced in handing customer inquiries and providing efficient Solutions
• Demonstrated strong communication and problem-solving skills when dealing with challenging customer situations.

Billing

• Following with vendor for Invoice so can close on timely Manner
• Solved unresolved customer issues
• Met all customer call guidelines including services levels, handle time and productivity.
• Maintained accurate records of past due customer account activity.
• Promptly responded to inquiries and requests from prospective customers.
• Managed work flow to exceed quality services goals.

• (AMC)
• Independent Contracting to complement wide variety of computing needs. Services performed on-site and through remote access to provide software and hardware solutions to clients
• Hardware Installation: Installation of software and hardware setup for both Pcs and Laptops primarily for usage with Windows Xp/7/8/8.1/10 Systems.
• Trouble Shooting : Troubleshoot all computer software and hardware problems.
• Tested all software and hardware to be installed into client machines.
• Maintained filing system to assure quality and deliverance of computer applications.

• BACK OFFICE DATA ENTERY

Main Responsibilities & Contributions:
• Maintained records of forms entered and checked for quota

tracking purposes.
• Performed modifications, edits, and deletions to the database

based on authorized and approved documents.
• Identified problematic data during the entry and comparison

process
• Interpreted paperwork received and made sound judgments.
Skills Gained:
• Proficiency in Excel functions, such as creating pivot tables and

VLOOKUP.
• Strong Multi-tasking, attention to detail, and the ability to work

independently.
• Ability to work in a face-paced team environment and learn

quickly.