Summary
Work History
Education
Skills
Work Availability
Work Preference
Quote
Timeline
Languages
Personal Information
Generic
BIPANCHY GOSWAMI

BIPANCHY GOSWAMI

Creative Writer & Customer Success Partner
Guwahati

Summary

Creative Communications Pro with a knack for crafting engaging content and building strong relationships. Experienced in managing diverse projects, collaborating with cross-functional teams, and delivering impactful communication strategies. Skilled in various mediums, from live events to digital content like videos, podcasts, and blog posts. A passionate storyteller who can adapt to different audiences and deliver results in a fast-paced environment.

Work History

Blog Editor and Content Creator

FoundrAI
11.2024 - Current
  • Content Strategy: Develop and implement a content strategy aligned with the agency's overall marketing goals.
  • Editorial Calendar: Create and manage an editorial calendar to ensure consistent content publishing.
  • Content Editing: Edit and proofread content for clarity, consistency, and SEO best practices.
  • Content Optimization: Optimize content for search engines, including keyword research, meta descriptions, and on-page SEO.
  • Content Publishing: Publish content on the agency's website and other relevant platforms.
  • Analytics: Track content performance metrics and analyze data to identify trends and opportunities.
  • Content Creation: Develop high-quality content, including blog posts, articles, case studies, whitepapers, and social media posts.
  • Content Collaboration: Collaborate with designers, developers, and other team members to create visually appealing and engaging content.

Project Coordinator

Appomate
08.2024 - Current
  • Planning and Organization: Task breakdown, scheduling, and team coordination.
  • Client Management: Communication, updates, and issue resolution.
  • Team Collaboration: Fostering teamwork and resolving conflicts.
  • Administrative Tasks: Budgeting, reporting, and documentation.

Executive Assistant to the Managing Director

Sketchli
07.2024 - Current
  • Calendar Management: Efficiently manage the MD's schedule, prioritizing appointments and ensuring timely execution of tasks.
  • Meeting Coordination: Coordinate and schedule internal and external meetings, including logistics and participant coordination.
  • Travel Arrangements: Arrange domestic and international travel itineraries, including flights, accommodations, and transportation.
  • Communication Management: Handle incoming and outgoing communications, including email, phone calls, and correspondence.
  • Document Preparation: Draft, proofread, and edit documents, reports, and presentations on behalf of the MD.
  • Administrative Support: Manage administrative tasks such as expense reports, reimbursements, and document filing.
  • Project Assistance: Assist in project management, tracking progress, and ensuring deadlines are met.
  • Research and Analysis: Conduct research on various topics and analyze data to support decision-making.
  • Event Planning: Coordinate and organize events, conferences, and meetings, including venue selection, catering, and guest invitations.
  • Crisis Management: Assist in crisis management situations, providing support and coordinating communication.
  • Team Coordination: Liaise with team members to ensure smooth workflow and effective communication.
  • Strategic Support: Contribute to strategic planning and decision-making processes.

Hospitality Services Manager

Sodexo@Google
10.2022 - 04.2024
  • Ensured Compliance and Safety: Maintained a secure and compliant work environment by enforcing processes and addressing potential issues.
  • Managed Regulatory Compliance: Overseen adherence to health, safety, and environmental regulations for the building portfolio, including record-keeping and staff training.
  • Problem-Solved and Reported: Investigated operational issues, identified root causes, and proposed solutions to improve service delivery.
  • Developed Talent: Recruited and mentored new team members to enhance workforce capabilities.
  • Customer Focus: Engaged with customers to understand their needs and deliver exceptional service.

Assistant Community Manager

Compass@MorganStanley
06.2022 - 09.2022
  • Marketing and Leasing: Got the word out about the property and helped find new tenants.
  • Tenant Management: Took care of leases, scheduled appointments, and managed move-ins and move-outs.
  • Maintenance: Worked with the maintenance team to keep the place in good shape.
  • Finances: Processed rent payments and kept track of the property's finances.
  • Reporting: Created monthly reports to show how the property was doing.

Food and Beverage Executive

Conrad Hilton
02.2020 - 05.2022
  • Juggled multiple restaurants: Managed day-to-day operations across various food and drink spots.
  • Built a great team: Fostered a positive work environment and helped team members grow.
  • Saved money: Implemented strategies to cut costs and improve efficiency.
  • Developed future leaders: Mentored and trained the next generation of F&B leaders.
  • Prioritized safety: Introduced new procedures to keep guests and staff safe.

Guest Service Associate

Taj Bengal
11.2017 - 02.2020
  • Team Player: Worked well with the team to make sure guests had a great time.
  • Money Matters: Handled cash and payments correctly.
  • Phone Guru: Answered calls professionally and helped book more stays.
  • Customer Champ: Built relationships with guests and kept them coming back.
  • Efficiency Expert: Made check-in and check-out faster and easier.

Industrial Exposure Trainee

ITC Sonar
06.2015 - 10.2015
  • Rockstar Performance: Consistently exceeded expectations in problem-solving, teamwork, and handling pressure.
  • Tech-Savvy: Stayed up-to-date on the latest industry trends and tech advancements.
  • Process Whiz: Improved processes to boost productivity.
  • Innovation Champion: Helped develop new manufacturing processes, saving time and money.
  • Knowledge Sharer: Documented everything for future reference and training.

Education

MBA - Business Communications

Liverpool John Moores University
Liverpool, UK
05.2024

Bachelor of Science - Hotel & Hospitality Administration

Institute of Hotel Management
Kolkata, India
04.2001 -

Senior Secondary - Humanities

Faculty Higher Secondary School
Guwahati, India
04.2001 - 04.2014

Higher Secondary - Middle School Education

Holy Child Higher Secondary School
Guwahati, India

Skills

Word Processing: Microsoft Word, Google Docs

Content Management Systems (CMS): WordPress, Drupal, or Wix

SEO Tools: Google Analytics, SEMrush, or Ahrefs

Basic Design Software: Canva, Adobe Photoshop, or Illustrator

Social Media Platforms: Twitter, LinkedIn, Instagram, Facebook, and TikTok

Social Media Management Tools: Hootsuite or Buffer

Research Skills: Ability to conduct thorough research on topics to gather accurate information

Writing and Editing Skills: Strong writing and editing skills to produce clear, concise, and engaging content

Basic Video Editing: Adobe Premiere Pro or iMovie

Basic Audio Editing: Audacity or Adobe Audition

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Part TimeContract WorkGig WorkFull Time

Location Preference

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time off

Quote

I'm a content creator. I've written more 'About Me' sections than I can count. But hey, at least I'm good at self-promotion.
Bipanchy

Timeline

Blog Editor and Content Creator

FoundrAI
11.2024 - Current

Project Coordinator

Appomate
08.2024 - Current

Executive Assistant to the Managing Director

Sketchli
07.2024 - Current

Hospitality Services Manager

Sodexo@Google
10.2022 - 04.2024

Assistant Community Manager

Compass@MorganStanley
06.2022 - 09.2022

Food and Beverage Executive

Conrad Hilton
02.2020 - 05.2022

Guest Service Associate

Taj Bengal
11.2017 - 02.2020

Industrial Exposure Trainee

ITC Sonar
06.2015 - 10.2015

Bachelor of Science - Hotel & Hospitality Administration

Institute of Hotel Management
04.2001 -

Senior Secondary - Humanities

Faculty Higher Secondary School
04.2001 - 04.2014

MBA - Business Communications

Liverpool John Moores University

Higher Secondary - Middle School Education

Holy Child Higher Secondary School

Languages

English
Bilingual or Proficient (C2)
Assamese
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Personal Information

  • Date of Birth: 07/01/95
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried
BIPANCHY GOSWAMICreative Writer & Customer Success Partner