Bipasha Karmakar

I have been training students for the UK syllabus for 11+, SATS and regular class English and Maths subjects online.

I trained and prepared students for obtaining their Diploma in Grade 8 in Oral Communication and Speech and Drama exams from London College of Music (University of West London, UK).

Have taken multiple workshops on Communication Skills, Personality development and Debate.

Was an active participant for yearly stage shows held by SSLCM with organisation and backstage support.

1. Worked as Commercial Assistant Officer for Eastern India. 1.I was responsible for customer claims, employee claims (calculation and disbursement).

2. Handling the monthly finace sales data. Collection and compiling the data from all the 6 states and submitted to HO, Delhi.

3. Maintained office supply inventory and ordered new supplies when needed.

4. Assisted in preparation of financial reports by collecting data, analyzing results, and presenting findings to senior management.

5. Created, edited and forwarded spreadsheets and documents.

6. Actively invovlved in e-Tally and SAP implementation.

Client - Standard Chartered Bank

Logistics Supervior

Was incharge of Home Services for the Bank.

The work involved was with a team reporting to me:

Cash delivery and deposit, Cheque collection and deposit.

Maintaining cash register

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

• Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
• Engaged in ATM usage demonstrator.
• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Responded to inquiries from callers seeking information.