Summary
Overview
Work History
Education
Skills
Timeline
Generic

BIPASHA GHOSH

Bengaluru

Summary

Experienced Public Cloud support engineer with a year's worth of hands-on experience, primarily in AWS. I have honed my ability to be adaptable and communicate effectively while providing solutions to customer queries. I am committed to providing the necessary support and contributing to the seamless operation of cloud technology.

Overview

2
2
years of professional experience

Work History

Programmer Analyst

Cognizant Technology Solutions India Pvt. Ltd.
12.2022 - Current

Joined as an entry level trainee in the public cloud admin team for a live application-based system in the media & communication industry on an infrastructure support level, my roles primarily included the following:

  • Facilitated customer inquiries and requests within the AWS environment
  • Established and administered IAM permissions (create and manage user accounts, assigns permissions to users, and controls access to AWS resources. Managing groups and roles: assign permissions to groups, and controls access to AWS resources based on the roles assigned to users. Managing access policies: create and manage access policies that determine which users or groups can access specific AWS resources and what actions they can perform on those resources.)
  • Monitored and managed CloudFormation resources
  • Executed CLI and console-based requests
  • Developed and maintained S3 buckets and associated policies
  • Generated instance snapshots and AMIs for backup and replication purposes
  • Implemented the creation and deployment of EC2 instances using Linux and Windows AMIs
  • Oversaw VPC-related tasks (create multiple VPCs and public subnets as per requirement and distributed them as groups into various availability zones of the VPC, create NAT gateways and instances to allow communication from the private instances to the internet through bastion hosts)
  • Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
  • Collaborated with cross-functional teams to ensure seamless operation of cloud services.

Intern

Cognizant Technology Solutions India Pvt. Ltd.
03.2022 - 08.2022

Internship on AWS and DevOps divided into self-learning period and simultaneous hands-on training of:

Concepts under AWS:

  • Cloud Computing on AWS (Introduction. AZs and Regions)
  • Amazon S3 (Bucket Creation, LifeCycle Policy, Logging)
  • VPC (subnets, route tables, security, peering, NAT Gateway, TGW, Elastic IP), Direct Connect Establishment, EndPoint Connection and Networking
  • Cloud Development Kit
  • IAM (Roles, Users, Key-Pair)
  • EC2 Instances (On-Demand, Reserved, and Spot)
  • AWS VPN Setup
  • Security Groups
  • AWS Architecture Practices
  • CloudFormation (along with Hands-on with YAML)
  • Management Tools (CloudWatch Rules, Events, Alarms)
  • Auto-Scaling (scaling lifecycle, ASGs)
  • Load Balancers (Introduction to NLB, ELB, ALB and request routing)

Concepts under DevOps:

  • Ansible introduction
  • Chef & Puppet introduction (with basic configuration management)
  • Docker & Kubernetes introduction
  • Infrastructure Automation with Terraform introduction

Education

Bachelor's Degree in Computer Science & Engineering -

Acharya Institute of Technology
Soladevenahalli
08.2022

Skills

Technical Skills:

  • AWS
  • Linux
  • Python
  • Jira
  • ServiceNow

Soft Skills:

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of team
  • Detail-oriented and able to handle multiple tasks simultaneously

Timeline

Programmer Analyst

Cognizant Technology Solutions India Pvt. Ltd.
12.2022 - Current

Intern

Cognizant Technology Solutions India Pvt. Ltd.
03.2022 - 08.2022

Bachelor's Degree in Computer Science & Engineering -

Acharya Institute of Technology
BIPASHA GHOSH