BIPIN DUKLAN

Company Overview: ILeads is a Uttarakhand based company with 2,000 employees in PAN India.

• Engaged in providing outsourced Client Service, IT Support
• Developing a high performing HR organization to guarantee the optimum results are achieved with high quality
• Develop and implement change management initiatives which facilitate/enable organizational growth and transformation and effect continuous improvement with minimum disruptions
• Talent Acquisition (Hiring best in class)
• Lead and develop talent acquisition team
• Work with the leadership team to ensure alignment of talent acquisition with the business goals, identify talent needs/or gaps to develop across the organization
• Driving organizations growth story by setting up robust recruitment processes, extensive talent mapping (niche/ mass, within/ cross industry) and hiring best in class talent within strictly defined turnaround time
• Responsible for cultivating and maintaining relationships with targeted colleges/universities and managing the campus recruitment and selection process
• Responsible for the management of recruiting events as well as marketing
• Increase hiring through employee referral channel
• Developed systematic induction and on-boarding process to ensure that decrease staff turnover
• Implement Induction and on boarding program and Feedback Capture mechanism for improvement to the induction and onboarding process
• Leadership, Culture & Organization Development: Lead Leadership Program across management levels to strengthen the leadership capability
• Ensure that there is a robust succession plan in place for key role
• Responsible for succession planning & employee career planning ensuring talent pipeline for all roles
• Drive the Diversity and Inclusion strategy through various interventions to achieve the diversity of ratios as defined by the organization
• Developed a culture of respect, dialogue, transparency and co-operations Build Employer Brand-Have designed the overall employer's branding proposition
• Established partnerships with external vendors, negotiating contracts to provide additional recruitment support when needed at competitive rates.
• Created efficient applicant tracking system that streamlined documentation processes while ensuring compliance with relevant employment laws.
• Implemented metrics-driven approach to evaluate recruitment success and adjust strategies accordingly for improved results.
• Leveraged data analysis techniques to identify trends in recruitment data and develop actionable insights for continuous improvement of recruitment strategies.
• Enhanced talent acquisition strategies by implementing innovative recruitment marketing campaigns.
• Sourced diverse talent pools using various sourcing methods such as social media channels, job boards, networking events, and employee referrals.
• Conducted comprehensive candidate assessments using interviews, reference checks, and background screenings to ensure quality hires.
• Led on-campus recruitment efforts at universities and colleges, establishing relationships with key faculty members for ongoing partnership opportunities.
• Reduced time-to-fill for open positions by optimizing job postings and utilizing targeted outreach techniques for passive candidates.
• Designed, developed, and implemented successful recruitment process to fill more than 3000 vacancies each year.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

• Company Overview: Aptara is a U.S based company with 6,000 publishing services professionals worldwide. Engaged in providing outsourced Content Production, Digital Publishing, eBook Publishing, Editorial Services, eLearning and Technology Services, and Legal Content Solutions to leading companies in Media and Publishing, Information Services, Professional Services, Manufacturing, Technology, and Engineering, Hospitality, Healthcare, Law, and Government
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
• Mentored junior recruiters in best practices and strategies for sourcing top talent, contributing to team growth and development.
• Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
• Negotiated with external recruitment agencies to secure favorable terms, optimizing cost-per-hire while maintaining quality standards.
• Analyzed recruitment metrics to identify trends and areas for improvement, adjusting strategies to meet evolving business needs.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Streamlined HR processes for increased efficiency with the use of HRIS systems.
• Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
• Managed employee disputes by employing conflict resolution techniques.
• Reduced recruitment costs by establishing strong relationships with job agencies and universities.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Motivated employees through special events and incentive programs.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.