Bipin Jadhav
Navi Mumbai
Summary
Dynamic Store Manager with proven expertise at Blinkit Pvt. Ltd. in optimizing logistics operations and enhancing team performance. Skilled in vendor relationship management and problem-solving, I successfully implemented strategies that improved customer satisfaction and operational efficiency. Proficient in Microsoft Excel, I leverage data analysis to drive impactful decision-making.
Overview
7
7
years of professional experience
Work History
STORE MANAGER
Blinkit Pvt.Ltd.
Navi Mumbai
02.2025 - Current
- Managing overall store operations, including GRN closing, picking, packaging of quick commerce products, and handling last-mile operations.
- Analyze the performance in KRAs, and make the strategy to improve it further on another level.
- Managing in-house staff and riders efficiently to ensure no interruption in the operation.
- Maintain store sanity by conducting daily location audits to avoid any losses due to mishandling or theft.
- Train the staff in a way that they can use their skills properly, and run the store smoothly.
- Implementing new ideas to improve our KRAs or KPIs like PPI, GRN Closing, In-store surge, Fill rate, TFR, C2A, IPP, Complaint %, Lost order targets, Milk/FnV/Perishables audit on time.
- Help in improving customer service by checking FnV/perishable products three times daily and removing near-expiry or damaged items so they will not be delivered to customers, which impacts our SLA.
- Coordinating with riders for a smooth flow of delivery, without any disruptions.
- Managed the store budget, controlling expenses to ensure that financial targets were met.
- Stored stock safely and securely to maintain the quality of goods.
- Oversaw inventory management, reducing stock loss through effective control measures.
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
OPERATION MANAGER
NTEX Transportation Services PVT.LTD
Mumbai
06.2023 - 02.2025
- Established relationships with key stakeholders in order to promote positive public relations within the community.
- Maintained accurate records of all incoming and outgoing shipments, and tracked freight costs.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Oversaw the daily operations of the station, including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Identified opportunities for process improvement within the organization through data analysis techniques.
- Developed strategies for improving customer satisfaction ratings by implementing new services or programs.
- Analyzed financial reports to identify areas of cost savings, or increased efficiency.
- Implemented new technologies into existing processes to improve operational efficiencies.
- Day-to-day operational meetings with teams for overall performance review, improvement discussions, and new ideas implementation to enhance efficiency.
- Discussions with the client to provide them with the best service, using our experience and newly built ideas to get more business.
- Increases the efficiency, whether it is for staff, manpower, or vehicles, with a highly profitable business.
STATION MANAGER
DELHIVERY PVT.LTD
09.2020 - 06.2023
- Maintained a positive work environment that promoted collaboration between team members
- Participated in regular meetings with senior leadership to provide updates on team progress
- Analyzed data from various sources to identify areas of improvement in the department's operations
- To ensure various pickups are done for different clients on the same day, contact CS and the client for a smooth process
- Also, coordinate with vendors and the fleet team for arranging the vehicle for pickup and delivery processes
- To check all FOD/FOP, COD payments of different waybills, and take handover of each and every client
- To ensure that all delivery shipments are connected to the consignee before or on CPD, if not, then share RCA for each waybill shipment every day
- To clear FM DWELL report and ensure zero percent FM dwell
- To check PDD, FPD, and AVTD report and ensure to close on the same day
- Brief all FE and GC for shipment handling, avoiding damage, ensuring 100% shipment delivery while working, and ensuring proper NSI applied for shipment without any issues like damaged shipment, hold or payment hold shipment, waybill issue, and concerns related to CS
- To ensure closure minimization of each and every segment in the dashboard, such as FM pickups, LM dispatches, FM processing, LM ageing, connection breach, and POD connection
OPERATION EXECUTIVE
RIVIGO LOGISTICS PVT.LTD
09.2018 - 09.2020
- Collaborated with senior management team on strategic planning initiatives related to operations activities
- I will follow up with the consignor and consignee for pickups and deliveries
- Coordinating with business partners and retail partners to ensure pickup and deliveries for CPM
- Coordinating with SAM for lane rate issue of any client and freight rate issue
- Manage accounts to take handover of Io pay, paid payments, NEFT transactions, and COD/DOD payments
- Manage document handling, such as CN creation, E-way bill generation, and CN validation
- Resolving in-transit DEPS and making sure there is no damage to the material handed over to the client
- To ensure CPD and POD audit
Education
MBA - Operations
Mumbai University
03.2025
B.E. -
University of Mumbai
Mumbai01.2018
HSC - Science
Maharashtra State Board
Navi Mumbai01.2014
SSC - Science
Maharashtra State Board
Navi Mumbai01.2012
Skills
- Store Management
- Freight forwarding
- Logistics operations
- Transportation management
- Vendor Relationship Management
- Team Development
- Problem-Solving Attitude
- Interpersonal communication
- Microsoft Excel
- Microsoft PowerPoint
Accomplishments
- Awarded for securing highest CGPI in First Year Engineering Student Member of 'ISHRAE' Mumbai chapter
- Participated in 'Avishkar-2018' the national level project competition.
- Presented a paper titled 'Design and Fabrication of Garlic Pre-Heater' in GMADMT-2018.
Extracurricular Activities
- Participated in the 'Green Building Design' workshop held at IIT Bombay,
- Member of the NCC with the rank of Cdt, and passed the certificate 'A' examination with a grade of 'B'
- Participated in the 'Annual Training Camp' of NCC at JNPT, and passed the MS-CIT examination with 94 marks
Hobbies and Interests
- Cricket
- Football
- Trekking
- Exercise
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
- Hindi
- Marathi
- English
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
STORE MANAGER
Blinkit Pvt.Ltd.
02.2025 - Current
OPERATION MANAGER
NTEX Transportation Services PVT.LTD
06.2023 - 02.2025
STATION MANAGER
DELHIVERY PVT.LTD
09.2020 - 06.2023
OPERATION EXECUTIVE
RIVIGO LOGISTICS PVT.LTD
09.2018 - 09.2020
MBA - Operations
Mumbai University
B.E. -
University of Mumbai
HSC - Science
Maharashtra State Board
SSC - Science
Maharashtra State Board
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