Accomplished and results-driven Product Management professional with over 20 years of experience leading cross-functional teams and delivering successful B2B software products. Proven expertise in driving product development from concept to market launch, optimising product performance, and exceeding revenue targets. Seek to leverage my extensive skill set and leadership acumen as the Director of Product Management to craft innovative product strategies. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Adept at deconstructing and planning stories to promote product design and implementation improvements. Excellent relationship-building, organisational, and project management skills focused on overcoming technical challenges and implementing successful resolutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Product Owner
Maxamtech Venture Private Limited
10.2023 - Current
Defined product vision, strategy, and roadmap based on market analysis, user feedback, and business objectives
Collaborated with cross-functional teams, including game designers, developers, marketers, and QA testers, to deliver high-quality features on time and within budget
Managed product backlog, prioritised user stories, and communicated clearly with stakeholders to ensure transparency and alignment
Implemented agile methodologies, including Scrum, to facilitate iterative development, continuous improvement, and rapid delivery of new features
Conducted user research, usability, and A/B testing to gather feedback and iterate on product features, resulting in improved user engagement and retention
Monitored vital performance indicators (KPIs) and metrics to measure product success, identify areas for improvement, and make data-driven decisions
Managed AWS cloud infrastructure and cost optimisation of infra.
Managed backlog prioritisation, ensuring alignment with business goals and stakeholder expectations.
Collaborated with engineering teams on technical feasibility assessments, creating realistic project scope definitions.
Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
Owned and prioritised product backlog.
Analyzed customer feedback to identify areas for improvement.
Cultivated strong relationships with key stakeholders by maintaining open communication lines and promptly addressing concerns.
Reduced time-to-market by effectively coordinating resources, tasks, and timelines within team.
Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Facilitated communication between development teams and stakeholders, ensuring a clear understanding of requirements and expectations.
Enhanced product usability by conducting user research and incorporating feedback into development.
Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
Coordinated beta testing programs to gather user feedback, refining product features before general release.
Negotiated with vendors to secure tools and services, enhancing team productivity and product quality.
Oversaw product launches, coordinating marketing, sales, and development teams to ensure cohesive go-to-market strategy.
Established metrics for success, evaluating product performance to inform future development strategies.
Prioritized bug fixes and enhancements based on user impact, maintaining high levels of customer satisfaction.
Established, initiated and optimised business development strategies based on company targets, product specifications, market data, and budget factors.
Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
Technical Product Manager
Vendiman Private Limited
08.2022 - 01.2023
Led team of product developers and designers to conceptualize, develop, and launch new products
Conducted market research, Customer & competitor analysis, and customer feedback surveys to identify market needs and trends, resulting in the successful launch of three new product lines
Collaborated with engineering and manufacturing teams to ensure timely and cost-effective production of products while maintaining quality standards
Developed pricing strategies and monitored pricing trends to ensure competitive advantage and profitability
Implemented agile development methodologies, leading to 30% reduction in time-to-market for new product releases.
Collaborated extensively with cross-functional teams to drive seamless integration efforts for end-to-end system optimisation.
Enhanced team collaboration, implementing agile methodologies for more effective project management.
Product Manager
Insigma Private Limited (Maxerience)
05.2021 - 07.2022
Oversaw the full product lifecycle, from ideation to end-of-life, for a portfolio of high-revenue products, generating over $100 million in annual sales
Established strategic partnerships with key clients, resulting in a 20% increase in customer retention and satisfaction
Worked on the backend algorithm designing for B2B applications
Led cross-functional teams in product roadmap planning, feature prioritization, and project execution to meet market demands and customer requirements
Collaborated with marketing teams to develop effective go-to-market strategies and conducted product training for sales teams
Analyzed market trends, customer feedback, and sales data to continuously improve product offerings and identify new growth opportunities.
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Coordinated design meetings and decisions with internal departments and teams.
Improved product functionality with innovative design solutions, resulting in increased sales conversions.
Implemented Agile methodologies for more efficient project management and team collaboration.
Coordinated project planning and execution with team members and team leads.
Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Managed budget allocation and resource utilization to maximize marketing ROI.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Project Lead
Techlet Solution Pvt. Ltd.
01.2018 - 04.2021
Create the vision and strategies for the growth of all products while maintaining considerations of the financial implications, marketing needs, and overall objectives of the business
Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and BI dashboards
Increase productivity by developing automated reporting/BI tools
Break down all complex requirements into small deliverable work in the sprint and delivery phases
Created Content for SEO for the website
Created complex wireframes and detailed workflows for product specifications
Created a dashboard wireframe for reporting and MIS purposes
Coordinated with cross-geography teams to ensure time-bound delivery.
Streamlined project management processes by implementing Agile methodologies and improving team communication.
Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
Collaborated with cross-functional teams to ensure seamless integration of various project components.
Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
Established clear performance metrics, enabling more effective tracking of project progress.
Oversaw development and execution of project timelines, significantly reducing delays.
Analyzed project performance data to identify areas of improvement.
Recruited and oversaw personnel to achieve performance and quality targets.
Facilitated workshops to collect project requirements and user feedback.
Developed and implemented project plans and budgets to ensure successful execution.
Established strong relationships with clients, leading to repeat business and positive referrals for the company.
Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
Coordinated with stakeholders to define project scopes, aligning objectives with business goals.
Negotiated with vendors to secure resources, optimizing budget allocation.
Lead - VAS
Sistema Shyam Teleservices Limited (MTS)
03.2009 - 10.2017
Headed multiple IT projects like SMSC, IVR, CRBT, WAP service, and much more and rollout successfully
Lead many IT projects and launched services with clients and customers
Managed product budgets, timelines, and resource allocation to ensure timely delivery and cost efficiency
Worked with Product, Engineering, Operations and Commercial teams to define and drive long-term vision and product strategy for Fulfillment Solutions and transfer it into actionable roadmaps
Engaged in developing and implementing different services, including Payment Gateway Integration, Bulk SMS Gateway Rollout, Third-party Charging Gateway, Media Tie-ups (Cricket League/ Network 18), Corporate Bidding, Short Movie Launches, and D2C Integration
Built and managed partnerships with payment gateways like Paytm, Oxygen, Mobikwik, and others.
Designed and implemented custom VAS solutions tailored to specific client requirements and industry standards.
Optimized network infrastructure with regular performance assessments, identifying areas for improvement and implementing changes as needed.
Developed comprehensive documentation for VAS projects, providing clear guidelines for future maintenance and upgrades.
Reduced system downtime for clients through proactive monitoring and prompt troubleshooting.
Mentored junior colleagues on best practices in VAS engineering, fostering a culture of continuous learning within team.
Implemented robust security measures within VAS platforms, safeguarding sensitive data from unauthorised access or breaches.
Established strong working relationships with vendors and suppliers, facilitating smooth procurement of required equipment and software components.
Increased customer satisfaction through diligent support, addressing technical concerns, and resolving issues in a timely manner.
Evaluated emerging technologies in the VAS domain, recommending strategic investments to enhance company offerings and stay ahead of industry trends.
Coordinated with vendors to identify and procure appropriate equipment for project completion.
Evaluated project scope to estimate costs and set timelines for project delivery.
Wrote protocols, qualification documents, test plans and reports for quality assurance.
Improved methods for measurement, documentation, and workflow management.
Developed and implemented preventive maintenance and operational procedures for electrical systems.
Marketing Specialist - VAS
Onmobile Global Limited
09.2006 - 03.2009
Managed a team of 10+ IT experts across different locations
Successfully launched three new products, leading to a 15% increase in market share and recognition as 'Innovator of the Year' within the industry
Acted as the first person to launch IVR-based VAS Services in BSNL in 2006 within 25 days.
Increased brand awareness by developing and implementing targeted marketing campaigns.
Streamlined communication processes, leading to improved collaboration between departments.
Area Manager
D&H Secheron Pvt. Ltd.
06.2004 - 09.2006
Monitored sales & business development operations for D&H Secheron Electrodes Pvt
Led a team to consistently achieve company goals and exceed targets, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Education
MBA - Marketing And Food Technology
NIFTEM
Sonipat, Haryana, India
08.2022
B.E. - Metallurgical Engineering
Malaviya Regional Engineering College
Jaipur, Rajasthan, India
08.2002
Skills
Product Development and Lifecycle Management
Market Research and Analysis
Cross-Functional Team Leadership
Strategic Planning and Road-mapping
Agile Methodology
Pricing and Profitability Analysis
Data-Driven Decision Making
Business process improvement
Product Roadmapping
Stakeholder Communication
Problem-Solving
Analytical Thinking
Recruiting and Hiring
Risk Management
Systems Analysis
Software Development Lifecycle
Certification
Google Data Analytics, https://www.coursera.org/account/accomplishments/specialization/certificate/QE4EBTF7558U
Data Scientist’s Toolbox, https://www.coursera.org/account/accomplishments/verify/5RUDYUNKBFCN
Digital Marketing, https://www.coursera.org/account/accomplishments/specialization/ST93PE98DUGY
Timeline
Product Owner
Maxamtech Venture Private Limited
10.2023 - Current
Technical Product Manager
Vendiman Private Limited
08.2022 - 01.2023
Product Manager
Insigma Private Limited (Maxerience)
05.2021 - 07.2022
Project Lead
Techlet Solution Pvt. Ltd.
01.2018 - 04.2021
Lead - VAS
Sistema Shyam Teleservices Limited (MTS)
03.2009 - 10.2017
Marketing Specialist - VAS
Onmobile Global Limited
09.2006 - 03.2009
Area Manager
D&H Secheron Pvt. Ltd.
06.2004 - 09.2006
MBA - Marketing And Food Technology
NIFTEM
B.E. - Metallurgical Engineering
Malaviya Regional Engineering College
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