Bipin kumar jha
Other
Summary
Coordinates operations of various stores in assigned geographic territory, prioritizing sales achievement, profitability optimization, customer service standards, and team leadership by establishing robust sales initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Area Manager
Newaco Group, SA
12.2024 - Current
- Planned and evaluated departmental policies and performance goals to ensure alignment with objectives.
- Maintained staffing levels by recruiting, onboarding, training, assessing, and promoting team members.
- Analyzed performance data to ensure goal achievement and implemented necessary adjustments.
Store Manager
Reliance Retail
03.2022 - 11.2024
- Consistently exceeded quarterly sales forecasts by 10% across 11 years in retail management. Increased customer satisfaction by 20% through strategic enhancements. Led and developed retail teams to achieve ambitious sales targets and improve service quality. Initiated programs aimed at fostering teamwork and customer-centric approaches.
Store Manager
Future Group
02.2019 - 03.2022
- Drove revenue growth via strategic retail sales initiatives. Enhanced operational efficiency by implementing effective inventory control measures. Possessed strong skills in inventory management and retail operations. Obtained Bachelor’s degree in Computer Applications from Birla Institute of Technology, with a specialization in business. Developed a solid foundation in business/commerce, prioritizing operational excellence.
Assistant Store Manager
Vishal Mega Mart
04.2018 - 02.2019
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Reliance Retail Ltd.
06.2017 - 04.2018
- Managed store operations to optimize efficiency and enhance customer experience.
- Oversaw manpower allocation to ensure adequate staffing levels.
- Implemented shrinkage control measures to minimize loss and protect inventory.
- Coordinated marketing initiatives to drive sales and increase brand visibility.
- Streamlined procurement processes to improve supply chain efficiency.
Receiving Bay Incharge
Shoppers Stop
04.2014 - 07.2017
- Managed stock replenishment processes to maintain adequate inventory levels. Directed receiving bay activities, ensuring prompt and accurate shipment handling. Executed regular inventory audits to uphold data integrity and accountability. Optimized inventory procedures to improve efficiency and minimize waste.
Fashion Consultant
Shoppers stop ltd.
04.2013 - 12.2014
- Oversaw stock receiving processes to enhance inventory accuracy. Managed staff scheduling to maximize operational productivity. Contributed to sales efforts by ensuring timely product availability.
TEAM LEADER
Pge lifestyle venture pvt. ltd
07.2010 - 04.2013
- Coordinating all aspects of store management
Education
MBA/PGDM - undefined
NSHM Business School
Kolkata01.2010
BCA - undefined
Birla Institute of Technology
Ranchi01.2006
XIIth - English
01.2003
Xth - English
01.1999
Skills
- Organizational skills
- People management
- Customer service
- Operations management
- Retail operations
- Team leadership
- Effective communication
- FMCG sales strategies
- CRM expertise
- Inventory control
- Shrinkage prevention
- Material planning
- Sales
Certification
Retail Association of india
LANGUAGES
English
Hindi
Portuguese
PERSONAL INFORMATION
Total work experience, 13 Years 0 Month
Timeline
Area Manager
Newaco Group, SA
12.2024 - Current
Store Manager
Reliance Retail
03.2022 - 11.2024
Store Manager
Future Group
02.2019 - 03.2022
Assistant Store Manager
Vishal Mega Mart
04.2018 - 02.2019
Assistant Manager
Reliance Retail Ltd.
06.2017 - 04.2018
Receiving Bay Incharge
Shoppers Stop
04.2014 - 07.2017
Fashion Consultant
Shoppers stop ltd.
04.2013 - 12.2014
TEAM LEADER
Pge lifestyle venture pvt. ltd
07.2010 - 04.2013
MBA/PGDM - undefined
NSHM Business School
BCA - undefined
Birla Institute of Technology