Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 17 years of experience in sales.
Overview
20
20
years of professional experience
Work History
Territory Manager
Cars24 Services Private Limited
02.2021 - Current
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Attended trade shows and industry events to promote company products and services.
Trained and mentored sales representatives in sales techniques and strategies.
Resolved partner disputes professionally, preserving long-term relationships while addressing issues at hand promptly.
Empowered partners to achieve their growth potential by providing coaching, resources, and ongoing support tailored to their specific needs.
Collaborated closely with partners to identify new business opportunities, expanding the customer base.
Coordinated sales activities with partners to minimize channel conflict and maximize revenue potential.
Negotiated profitable contracts with partners, protecting company interests while incentivizing collaboration.
Supported cross-functional initiatives involving partners such as product launches or marketing campaigns seamlessly integrating their contributions into overall efforts.
Strengthened partner relationships by maintaining regular communication and addressing concerns proactively.
Analyzed market trends to inform partnership strategies, staying ahead of competitors in the industry landscape.
Provided product training for partner sales teams, ensuring they were well-equipped to sell our offerings effectively.
Implemented marketing campaigns alongside partners to drive brand awareness and generate leads.
Department Manager
Big Bazaar
01.2007 - 01.2008
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Led a team of professionals to consistently achieve or exceed performance targets.
Implemented quality control measures that resulted in improved products or services within the department offerings.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Sales Manager
Sony India Private Limited
12.2005 - 12.2007
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Manager
Kidzee School
06.2004 - 12.2005
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
MBA - Sales And Marketing Education
NSVKMS
Visnagar, India
04.2001 -
BBA - Financial Planning And Services
H.K.Commerce College
Ahmedabad, India
04.2001 -
Skills
Business Growth
Timeline
Territory Manager
Cars24 Services Private Limited
02.2021 - Current
Partner Account Manager - SME/SOHO
Vodafone Idea
01.2008 - 01.2021
Department Manager
Big Bazaar
01.2007 - 01.2008
Sales Manager
Sony India Private Limited
12.2005 - 12.2007
Sales Manager
Kidzee School
06.2004 - 12.2005
MBA - Sales And Marketing Education
NSVKMS
04.2001 -
BBA - Financial Planning And Services
H.K.Commerce College
04.2001 -
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