Procurement Operations Manager with 15 years of experience in managing end-to-end Procure-to-Pay processes. Proven ability to collaborate with stakeholders to align business flows and meet operational requirements. Expertise in onsite and remote transitions, PR creation, catalog management, and eSourcing, consistently achieving SLAs and maintaining high process efficiency and quality standards.
Overview
15
15
years of professional experience
Work History
Procurement Manager
Genpact India Pvt Limited
Hyderabad
05.2012 - Current
As a Lean Six Sigma Green Belt-trained and certified professional, I lead globally a team of 53 resources in managing end-to-end procurement operations, including PR creation, PO processing, catalogue management, eSourcing, and help desk.
My role involves providing high-quality service, meeting SLAs and KPIs, resolving queries promptly, and managing escalations when necessary.
I conduct regular governance meetings with clients and collaborate with stakeholders to track operational performance metrics, such as SLA adherence, quality metrics, and transaction cycle time.
I excel in achieving results, maintaining process efficiency and quality standards as per business metrics.
Requisition to Purchase Order:
Responsible for verifying requisition details, confirming budget availability, ensuring compliance with procurement policies, obtaining necessary approvals, and initiating the PO creation process.
Involves in coordinating with stakeholders, resolving discrepancies, and safeguarding the integrity of the procurement workflow to facilitate efficient and accurate transaction processing.
Managing the requisition procedure by verifying its accuracy, thoroughness, and adherence to procurement regulations.
Recognizing opportunities to simplify the requisition-to-PO progression, improve effectiveness, and refine processes.
eSourcing:
Managing eSourcing platforms and tools to conduct electronic sourcing events, such as RFx (Request for Proposal/Quote/Information) and reverse auctions.
Proficient in event publishing and monitoring to ensure seamless execution and optimal outcomes.
Offering technical assistance to suppliers encountering login issues on the portal for participating in bidding events.
Catalogue Management:
Creating and maintaining digital catalogues of products and services offered by approved suppliers, ensuring the accuracy and completeness of information.
Identifying recurring procurement needs, collaborating with category managers, and procurement leads to include vendors in the catalog.
Skilled in catalog development, updates, and identifying improvement opportunities for enhanced procurement efficiency.
Helpdesk:
Handling inquiries related to procurement (Req to PO) processes and procedures.
Assisting with purchase order creation and tracking.
Monitoring procurement metrics and reporting on key performance indicators.
Accountant
SK Transport
Hyderabad
10.2010 - 02.2012
Maintained office accounts to ensure accurate financial records.
Managed loading and unloading of goods for efficient inventory control.
Guided drivers on local route locations to optimize delivery efficiency.
Education
Courses - Business Intelligence Using Power Bi
Skill Nation
Online
11.2024
MBA - Finance
MRIT
Hyderabad
04.2012
Skills
Certified Six Sigma Green Belt
Process automation
Power BI proficiency
Client relationship management
People management
Leadership skills
Process improvement
Data visualization
Hobbies and Interests
Reading Financial Statements
Projects
Continuous Improvement, Enhanced the Invoicing Auto Interface to Minimize Errors, Automation of PR-PO Process to generate 3 FTE Benefit, Delivered 2 FTE benefit by implementing PR-PO threshold