Biplob Biswas
Faridabad
Summary
Results-driven Senior Business Analyst with over a decade of experience in driving business transformation, optimizing processes, and delivering data-driven solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
World Fashion Exchange Pvt Ltd
Gurgaon
06.2016 - Current
- Coordinated with key personnel to finalize sprint requirements.
- Facilitated requirement gathering through in-depth discussions with stakeholders.
- Engaged in collaborative sessions with Product Owner to develop viable solutions for sprint requirements.
- Prepared Business documentation aligning with accepted resolutions.
- Led sprint planning to address new requirements and manage changes.
- Streamlined sprint deployment by managing change requirements and new development requests.
- Managed Change document and deployment processes.
- Led in-depth training workshops on functional processes of WFX PLM.
- Compiled Excel reports on Sprint, Change, and Roadmap requirements for insights.
Sr. Application Integration Analyst - Lead
Rise Corp.
Hyderabad
07.2014 - 06.2016
- Performed thorough examination of historical datasets and created comprehensive fitment reports.
- Collected business requirements from users and stakeholders.
- Documented key processes and configurations while highlighting areas for improvement.
- Conducted review sessions to evaluate project documents.
- Conducted User Acceptance Testing to ensure functionality and reliability.
- Executed management of change controls using a custom-built ticketing system.
- Developed comprehensive training content to optimize business process understanding.
- Led Go-Live coordination activities and resolved arising issues.
- Enhanced customer satisfaction through effective business process support.
HIS Implementation Consultant
Sutherland Healthcare Solutions
Hyderabad
12.2010 - 07.2014
- Directed comprehensive deployment of MedMantra ERP solution for Apollo hospitals and clinics.
- Defined in-scope and out-of-scope parameters through client requirement analysis.
- Developed detailed documentation reflecting precise customer specifications.
- Expertise in handling various modules including PMS, RIS, LIS, and dietary systems.
- Facilitated training programs tailored to client needs.
- Resolved and escalated issues faced by the team during product and system implementation.
- Facilitated optimal workflow integration through precise system setups.
- Delivered off-shore front end system support, addressing numerous client issues on site.
- Facilitated the development of comprehensive tracking systems and necessary reports.
- Secured client approval on detailed specifications after thorough documentation.
Education
Bachelors - Business Management
National Institute of Business Management
04-2010
Schooling in Commerce -
CBSE Board
05-2003
Skills
- Requirement gathering
- Business process mapping and documentation
- Sprint planning and management
- Project management
- Change management
- Stakeholder engagement
- Prioritization and Sprint Refinement
- Product Wireframing
- Application training
- Cross-functional collaboration
- Solutioning & Problem solving
- Attention to detail
- Forecasting and planning
- Trained in Agile methodology
- Software development lifecycle
- User acceptance testing
- Business acumen
Languages
- English, Proficient in Professional communication; both Verbal and Written communication
- Hindi, Proficient in Written and Verbal communication
- Bangla, Best in verbal communication
Software And Tools
- Figma
- Jira Work Management
- Confluence
- Ms Excel
- Ms Powerpoint
- WFX PLM
- Medmantra Hospital Information System
- Open EMR
- SAP Business One
Certification
- PMP Certification Training (Simplilearn in 2024)
- Scrum Product Owner, (Udemy in 2021)
- ITIL Foundation in IT Service Management, (Peoplecert in 2016)
- Advance Diploma in Hardware & Networking, (STG Internationals in 2006)
Timeline
Sr. Business Analyst
World Fashion Exchange Pvt Ltd
06.2016 - Current
Sr. Application Integration Analyst - Lead
Rise Corp.
07.2014 - 06.2016
HIS Implementation Consultant
Sutherland Healthcare Solutions
12.2010 - 07.2014
Bachelors - Business Management
National Institute of Business Management
Schooling in Commerce -
CBSE Board
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