System expertise with robust experiences providing safe and pleasant travel for passengers in the metro world. Skilled at implementing strategies from the design phase to the point of being fully operational, and a resourceful person in identifying deficiencies and implementing improvements to reduce costs and increase the productivity of systems, resulting in overseeing all aspects of project management and team management. Developing and testing a wide variety of AFC and Telecom system models. Strong communicator with the ability to translate design requirements and administer them into actionable plans.
Overview
9
9
years of professional experience
Work History
Manager
KPMG
Pune
03.2025 - Current
Consultant Advisory of SBI to coordinate and implement the NCMC open loop and retail in coordination with AFC for PITCMRL (Pune IT City Metro Rail).
NCMC design implementation in coordination with the stakeholders.
Retail design implementation in coordination with the stakeholders.
Implementation of acquiring and issuance solutions.
Implementation for the issuance of co-branded NCMC cards, such as MiFare and DESFire.
Ensured compliance with all applicable regulations and industry standards for hardware and software.
Overseeing the issuance, reconciliation, and settlements for transactions.
Compliance of deliverables by collaborating with bank internal stakeholders and external stakeholders (PAX, Paycraft Solutions, AFC Hardware vendors, and end client).
Ensure that you perform all the test cases for UAT and CUG, as per the NPCI-provided guidelines, before the production rollout.
Create technical proposals for internal stakeholders for acquiring solutions.
Preparation of the BRD with respect to the RFP for sign-off between internal stakeholders to implement the integration and production.
Overlooking the OCC/BCC and KMS room infrastructure proposal availability for production rollout activities.
Enforced customer service standards and resolved customer problems to uphold quality service.
Monitored project timelines to ensure adherence to deadlines and deliverables.
Conducting regular meetings with stakeholders to discuss progress and timeline blockers for quick actions.
Asst. Manager (Tele & AFC)
Gujarat Metro Rail Corporation Ltd.
Gujarat
09.2023 - 12.2024
Site interface and installation planning with contractors for AFC and Telecom.
AFC and telecom equipment installation planning and supervising the site targets' achievements on a day-to-day basis.
Recommended changes to production lines, depending on regular product issues.
Managed a resource allocation strategy that optimized team performance and project delivery, resulting in a 30% increase in on-time delivery of testing milestones.
Conducted comprehensive load stress testing of software for a smoother and fresher experience for passengers.
Collaborated with software developers to refine system design and resolve issues regarding software and hardware.
Overlooking the project closure for Phase 1 AFC (Nippon Signal).
Formulated a test strategy that encompassed functional, regression, and usability testing phases. Enhancing and ensuring a more robust product.
Delivery of testing and commissioning for full-proof readiness of the AFC system for a smooth passenger experience.
Testing of telecom systems for a better acoustic experience for the passengers.
NCMC is reviewing and testing tenders for a better customer base experience.
Monitored testing procedures and verified the performance of tests according to established item specifications and protocol.
Devised the overall strategy for documentation and identified the design stage planned for each stage of work, including as-built drawings.
CMRS inspection and documentation facilitation for successful flagging out of ROD.
Implemented staff training programs, enhancing product knowledge, and improving customer service skills.
Constructive BOQ review as per the contract.
OEM Product Design Review.
Made hiring recommendations to increase the company's productivity and profitability with quality workers.
Technical tender reviewing for smoother project execution.
Milestone achievement review of contractors.
Architectural, GFC, typical equipment layout, PDD, and DDD review.
Time to time, team meetings for the assessment of project deadlines and focusing on precise outcomes in no due time.
Team supervision for fluency and productivity to carry forward the assigned task, and coordination of the team and management on a day-to-day basis.
Team Leader
Elis Infotech
05.2019 - 08.2023
Installation, Testing & Commissioning of ELIS Equipment's as below-
AVVM (Add Value Vending Machine)
TCR (Ticket Card Reader)
TOM (Ticket Office Machine)
KMS (Key Management System)
Server UPS
Workstations
PIE (Portable Inspection Equipment)
Proficiency in Design review, contract management and project execution along with station interfacing.
Software testing in UAT environment for implementing contractual concerns.
Performing of the System Acceptance test based on client concerns for better experience.
Joint internal testing with team for complying the software requirement as per contractual requirement.
Enforce proper co-ordination with the operators, civil contractors, and interfacing system contractors / client.
Enforce compliance with site access regulations.
Significant exposure in maintaining minimum turn-around-time as well as interacting with team members and cross functional leads.
Management of Phase 1 & Phase 2 & Phase 3 stations of M.E.I. Project, Mauritius
Responsible for reviewing method statements, corrective maintenance schedule for systems.
Response to PMC on technical comments.
Coordinate system OEMs for resolving technical issues raised by PMC.
Interact with client/ PMC representatives to expedite approval of drawings & documents.
Management of interfacing plan on station level.
Managing the complete maintenance part of BNA (Bank Note Acceptor).
Installation of Workstations and servers for system communications.
Responsible for giving training (classroom as well on site) to the maintenance team.
Responsibility of troubleshooting hardware and software for ELIS systems.
Responsible for accomplishing the recommended tests events before handover.
Team supervision as well as contractor supervision on site for team performance and coordination for successful project execution.
Preparation of maintenance manuals for station level equipment's
Involved in monthly meetings with clients for proper project execution planning and customer support.
Involved in giving training to technical / operational staffs.
Site Engineer
Thales
New Delhi
05.2016 - 04.2019
Executed installation, testing, and commissioning of THALES equipment including GATE, TVM, RCTM, SCVM, AVM.
Configured TOM and EFO systems along with station computers.
Commissioned Ingenico POS along with comprehensive hardware troubleshooting.
DLP support for Line 3a, Line 3b, Line 5, Line 1, violet line, magenta line, and pink line.
Developed maintenance and operational manuals for station-level equipment.
Defined corrective maintenance schedules to enhance equipment reliability.
Commissioned over 750 TVMs for Phase 3 Project and 500 Gates for DMRC Project.
Led team in commissioning first-ever SCVM for DMRC project.
Provided onsite support and training to DMRC officials on operations and maintenance.