BIRENDRA SINGH JINA
New Delhi
Summary
Seasoned Restaurant Manager with a track record of managing high-volume outlets at prestigious venues like Radisson Blu and Taj Ganges. Expert in pre-opening phases and boosting sales, leveraging strong interpersonal skills and comprehensive knowledge of restaurant operations. Achieved significant profitability and customer satisfaction through effective team leadership and adherence to HACCP and ISO standards.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Radisson Blu Plaza Delhi Airport Hotel
New Delhi
2023.11 - Current
- Handling the operation of The Great Kabab Factory
- Delegated work to staff, setting priorities and goals.
- Assisted staff by serving food and beverages or bussing tables.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Optimized profits by controlling food, beverage and labor costs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Restaurant Manager
Taj Ganges & Nadesar Palace Varanasi
Varanasi
2023.03 - 2023.11
- Handle the coffee shop and the entire operation of the Nadesar Palace.
Restaurant & Banquet Manager
The Park, Indore
Indore
2021.10 - 2023.03
- Company Overview: Pre-Opening
- Restaurant Manager- Coffee Shop
- Successfully opened AQUA Club Lounge
- Successfully opened the room service operation for the hotel
- Successfully opened Someplace Else Irish Bar
- Pre-Opening
Restaurant & Bar Manager
Holiday Inn Resort Kolkata NH6
Kolkata
2019.03 - 2020.09
- Company Overview: Pre-Opening
- 25+ staff in 4 different outlets comprising of Specialty restaurants, Coffee shop, Bar, IRD
- Sprawled across 13 acres with 90 well-appointed rooms and suites
- Pre-Opening
Outlet Manager
Radisson Blu Palace Resort & Spa Udaipur
Udaipur
2018.02 - 2019.03
- 15+ staff in 2 different outlets comprising of Specialty restaurants & IRD
- Which include maintaining the restaurant's revenue, profitability and quality goals & ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards
Assistant Restaurant Manager
Radisson Blu plaza, Hyderabad
Hyderabad
2014.11 - 2018.01
- F&B Executive
- F&B Supervisor
F&B Assistant
Vivanta by Taj Surajkund, NCR Delhi
NCR Delhi
2012.07 - 2014.10
Education
Bachelor of Hotel Management -
Institute of G.I.H.M
Almora, U.K01.2012
Senior secondary school -
CBSE Board
01.2008
Secondary school -
CBSE board
01.2006
Skills
- Strong interpersonal skills
- Confident and articulate communication
- Managing high volume outlets
- Managing high revenue outlets
- Pre-Opening specialist
- Knowledge of food and drink development
- Knowledge of HACCP
- Knowledge of ISO Standards
- Restaurant operations management
- Proven sales record
Skype
virendersinghjina
Personal Information
- Date of Birth: 02/05/90
- Nationality: Indian
- Marital Status: Married
Accomplishments
- Awarded once as Mr. Empowerment (Supervisor) of the year.
- Achieved the highest budget with +35 lacks (25%) YTD in IRD, the highest in Radisson Banjara hill till the time. (Asst.Manager)
- QPR rating of 94.6% for Food and Beverage the highest in Radisson Banjara till the time. (Asst. Manager)
- Awarded as a Trainer (Asst. Manager) of the department.
- Trained as a Personal Butler with Vivanta by Taj Surajkund, NCR.
- Played a major role in motivating the team to always achieve excellence.
- Appraisal rating of excellent.
- Maintaining consistently the guest questionnaire rating above 95%.
Languages
- English
- Hindi
Phone
+91, 7093875732
Career Overview
- Radisson Blu Plaza Delhi Airport Hotel, Restaurant & Beverage Manager, 11/23/23, Present, Delhi Airport, Delhi, Delhi, Handling the operation of The Great Kabab Factory & Beverage of entire F&B Department.
- Taj Ganges & Nadesar Palace Varanasi, Restaurant Manager, 03/01/23, 11/30/23, Nadesar Palace, Varanasi, Uttar Pradesh, Handle the Coffee Shop and entire operation of the Nadesar Palace.
- The Park, Indore (Pre-Opening), Restaurant & Banquet Manager, 10/01/21, 03/31/23, Indore, Indore, Madhya Pradesh, Restaurant Manager- Coffee Shop, Successfully opened AQUA Club Lounge, Successfully opened the room service operation for the hotel, Successfully opened Someplace Else Irish Bar
- Holiday Inn Resort Kolkata NH6 (Pre-Opening), Restaurant & Bar Manager, 03/01/19, 09/30/20, NH6, Kolkata, West Bengal, 25+ staff in 4 different outlets comprising of Specialty restaurants, Coffee shop, Bar, IRD., Sprawled across 13 acres with 90 well-appointed rooms and suites.
- Radisson Blu Palace Resort & Spa Udaipur, Outlet Manager, 02/01/18, 03/31/19, Udaipur, Udaipur, Rajasthan, 15+ staff in 2 different outlets comprising of Specialty restaurants & IRD., Maintaining the restaurant's revenue, profitability and quality goals & ensure efficient restaurant operation.
- Radisson Blu plaza, Hyderabad, Assistant Restaurant Manager, 11/01/14, 01/31/18, Hyderabad, Hyderabad, Telangana, F&B Executive, F&B Supervisor
- Vivanta by Taj Surajkund, NCR Delhi, F&B Assistant, 07/01/12, 10/31/14, Surajkund, NCR Delhi, Delhi
Timeline
Restaurant Manager
Radisson Blu Plaza Delhi Airport Hotel
2023.11 - Current
Restaurant Manager
Taj Ganges & Nadesar Palace Varanasi
2023.03 - 2023.11
Restaurant & Banquet Manager
The Park, Indore
2021.10 - 2023.03
Restaurant & Bar Manager
Holiday Inn Resort Kolkata NH6
2019.03 - 2020.09
Outlet Manager
Radisson Blu Palace Resort & Spa Udaipur
2018.02 - 2019.03
Assistant Restaurant Manager
Radisson Blu plaza, Hyderabad
2014.11 - 2018.01
F&B Assistant
Vivanta by Taj Surajkund, NCR Delhi
2012.07 - 2014.10
Bachelor of Hotel Management -
Institute of G.I.H.M
Senior secondary school -
CBSE Board
Secondary school -
CBSE board