BIRUNTHA R

• Updating the Customers change of Address & Contact Details
• Generating Audit Confirmation reports and P & I statements
• Address and signature capture activity
• Credit card renewal and Non renewal process
• Conversion of accounts and creating joint holder profiles
• Support to technology in UAT, UVT testing
• Building in internal controls on the process and simplification
• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
• Oversaw day-to-day account maintenance tasks, ensuring accuracy and timely execution of transactions for clients'' portfolios.

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• Company Overview: Subsidiary of HDFC Bank
• Team member of CAM updating team – Pan India, dealing with Mortgage, Working capital & Agri-lending process.
• Updating of Initial, Interim, Renewal cum enhancement & renewals & check the collateral security of customer.
• Central Registry of Securitization Asset Reconstruction and Security Inters (Cersei) project.
• Download report for preparing the MIS.
• Huge Volume handling during month ends to support Branches.
• Ensure highest productivity and achieve targets on time.
• Updating daily reports to manager.
• Subsidiary of HDFC Bank