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Bishal Biswas
Siliguri
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Have the ability to understand the demand of customer and provide the right product suitable.
Work Preference
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work History
Authorized Retailer
New General Stores
Naxalbari
10.2020 - Current
- Managed daily operations of retail shop to ensure smooth functioning.
- Trained and mentored new staff on customer service techniques.
- Oversaw inventory management to maintain stock levels and product availability.
- Developed store layouts to enhance visual merchandising and product placement.
- Assisted customers with selecting appropriate merchandise based on their individual needs.
Distributor Manager
Biswas Distributors
Siliguri
05.2014 - 11.2022
- Oversaw daily retail operations and ensured store standards met company policies.
- Managed staff schedules and assigned tasks to optimize workflow efficiency.
- Trained new employees on product knowledge and customer service techniques.
- Developed visual merchandising strategies to enhance product displays and attract customers.
- Developed relationships with suppliers to ensure timely product availability.
- Trained and mentored staff on best practices in distribution management.
- Implemented inventory management systems to track stock levels effectively.
- Collaborated with sales teams to align distribution strategies with market demands.
- Assisted in developing budgets for operations, personnel costs, inventory management.
Education
Army Public School
Bengdubi, IndiaSkills
- Customer service
- Visual merchandising
- Inventory management
- Retail operations
- Store operations
- Sales
- Cash handling proficiency
- POS system operation
Languages
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Bengali
Proficient (C2)
C2
Timeline
Authorized Retailer
New General Stores
10.2020 - Current
Distributor Manager
Biswas Distributors
05.2014 - 11.2022
Army Public School