BISHUMITA MOKTAN
Sikkim
Summary
A motivated and results-driven Store Manager with 9+ years of retail leadership experience along with 6 years experience in teaching ,seeking a challenging role in a dynamic organization where I can utilize my expertise in sales growth, team leadership, and operational efficiency ,contribute to organizational success through innovative retail strategies.Leveraging my communication and mentoring skills honed through teaching to develop a high performing team and continuously develop my skills while taking on new professional challenges.
Overview
15
15
years of professional experience
Work History
STORE MANAGER
Bath and Body Works Al Shaya
Dubai
03.2015 - 03.2024
-Increased YTD sales by 16% (2022) through strategic promotions and staff training.
- Managed a team of 6+ associates, improving productivity by 20%via performance coaching.
- Reduced inventory costs by 15% through optimized stock management.
-Maintained 95%+ customer satisfaction through service excellence initiatives.
- Implemented visual merchandising strategies, boosting sales by 12%.
ASSISTANT STORE MANAGER
Bath and Body Works Al Shaya
Dubai
01.2018 - 01.2020
- Achieved 5% annual sales growth through improved product knowledge and assistance .
- Trained 12+ new hires on sales techniques and customer engagement.
- Developed a staff scheduling system reducing labor costs by 8%.
SENIOR SALES ASSOCIATE
Bath and Body Works Alshaya
Fujairah
01.2015 - 01.2017
-Exceeded monthly sales targets by 20% through upselling strategies.
- Recognized as Employee of the Month (3 times) for top performance.
- Assisted in inventory audits and seasonal display setups.
TEACHER
Sri Sathya Sai Prashanti Vidya Mandir Sec.School
Gangtok
01.2009 - 01.2015
- Developed customized lesson plans for 30+ students.
- Improved average class performance by 25% through mentoring underperforming students.
- Conducted monthly parent-teacher meetings to ensure collaborative student support.
- Organized school events with 100+ participants annually.
-Designed and led extra curricular activities fostering creativity and teamwork.
Education
Bachelor of Arts - English
Indira Gandhi National Open University
Gangtok,Sikkim12-2012
Diploma In Early Childhood Care And Education - Education
Chandigarh Teacher Training Institute
Chandigarh 08-2003
Skills
- Sales Growth & Revenue Optimization
- Team Training & Performance Coaching
- Inventory & Cost Control
- Customer Experience Management
- Operational Efficiency & Process Improvement
- Multilingual (English, Hindi, Nepali)
Accomplishments
- 16% YTD Sales Growth (2022) – Highest in district
- Employee of the Month (2016, 2017)– Top sales performance
- 15% Reduction in Inventory Waste – Cost-saving initiative
Timeline
ASSISTANT STORE MANAGER
Bath and Body Works Al Shaya
01.2018 - 01.2020
STORE MANAGER
Bath and Body Works Al Shaya
03.2015 - 03.2024
SENIOR SALES ASSOCIATE
Bath and Body Works Alshaya
01.2015 - 01.2017
TEACHER
Sri Sathya Sai Prashanti Vidya Mandir Sec.School
01.2009 - 01.2015
Bachelor of Arts - English
Indira Gandhi National Open University
Diploma In Early Childhood Care And Education - Education
Chandigarh Teacher Training Institute