Biswa Ranjan Das
Senior QA Manager | Scrum Master | Agile
Kolkata,WB
Summary
Quality Assurance Manager with over 16 years of experience in IT. Excellent reputation for executive leadership, technical/hands-on, resolving problems and improving Customer satisfaction.
Career Highlights
SDLC: Agile with SCRUM/Sprints, Iterative, Waterfall
Test Planning: Scoping, Estimates, Strategy, Plans, Presentation, Coordination.
Risk Management: Identify risks and plan best case approach for risk mitigation.
Implementer/Mentor: QA processes, techniques, team work, growth.
Test Case Management : Managing test cases.
Defect Management : Tracking, reporting and defect management meetings.
Test Execution : Web apps, Mobile apps, Desktop apps.
Test Types : Functional, Regression, Integration, Smoke, UAT, Field, Usability, Performance testing.
Release Management : Plan, Develop, Coordinate and Lead software release activities with stakeholders.
Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills.
Well-versed in building positive relationships with customers and other stakeholders.
Strong requirements gathering, scope development and inventory coordination abilities.
Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Results-driven quality assurance professional with extensive experience in software testing and team leadership. Known for fostering collaborative environments and delivering high-quality results through continuous improvement. Adaptable and reliable with strong analytical and problem-solving skills.
Overview
20
20
years of professional experience
6000
6000
years of post-secondary education
3
3
Certifications
Work History
Senior Quality Assurance Manager
Teoco Software Avenues Pvt. Ltd
Kolkata, West Bengal
01.2021 - Current
- Evaluated emerging trends in QA methodologies and implemented industry best practices to maintain cutting-edge expertise within the team.
- Reviewed competitors'' products to identify potential gaps in our own offerings and worked closely with product management and development teams to bridge those gaps.
- Developed comprehensive test plans and strategies to address functional, performance, security, and usability aspects of software products.
- Implemented continuous process improvement initiatives to streamline QA operations and maximize efficiency.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the department.
- Championed customer-focused initiatives, driving positive change through effective communication and collaboration with stakeholders at all levels.
- Established and tracked quality department goals and objectives.
- Streamlined QA processes for increased efficiency, resulting in reduced product defects and faster release times.
Software Quality Assurance Manager
TEOCO Software Pvt. Ltd.
Kolkata, West Bengal
01.2016 - 12.2020
- Managing and leading team in India, Gurgaon and UK.
- Spearheaded all quality assurance efforts including development and implementation of quality assurance program.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Hire, train and supervise both Manual and Automation QA Engineers.
- Excellent decision making, leadership, analytical, interpersonal, communication skills with strong motivational skills and ability to speak with different development/DevOps teams and future prospects.
- Defined QA policies, quality improvements processes, best practices. Held overall responsibility to plan, develop, coordinate and lead software release activities with stakeholders and support teams.
- Provide daily, program status reports to the executive management with appropriate RAG Status, metrics. Risks and mitigation plans.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Participating in cross functional team discussions to help improve the overall service quality, providing input for a go/no-go decision on release readiness, reviews and communicating status to stakeholders.
- Carried out day-to-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Streamlined communication between developers and testers, facilitating faster issue resolution.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
Quality Assurance Lead
Adept Software Avenues Pvt. Ltd.
Kolkata, West Bengal
04.2010 - 12.2015
- Building and growing effective QA team from ground up. Lead and managed team of QA Engineers
- Hand-on testing experience on various applications.
- Established QA best practices and performance metrics/KPI's to ensure quality throughout SDLC and holistically.
- Provided technical leadership to team of QA engineers.
- Understanding risk areas and prioritizing QA effort to mitigate them.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Standardized bug reporting methods for better communication between QA and development teams.
- Mentored junior team members, fostering growth and enhancing team performance.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Software Quality Engineer
Adept Software Avenues Pvt. Ltd.
Kolkata, West Bengal
04.2006 - 03.2010
- Hands on experience in testing various applications in desktop and android applications.
- Requirement Analysis, Test case Preparation, Execution, Metric management, defect tracking, reporting.
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Developed and executed QA test cases.
- Supported continuous integration efforts for faster deployment cycles using Jenkins or similar tools.
- Optimized testing processes for greater efficiency by automating repetitive tasks using scripting languages.
Trainee
Adept Software Avenues Pvt Ltd
Kolkata, West Bengal
01.2005 - 03.2006
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques and industry.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Completed comprehensive training modules to gain proficiency in industry-specific software, contributing to more efficient project execution.
Education
B.Tech - Computer Science & Engineering
ST. Thomas' College of Engineering & Technology
Higher Secondary - Science
Bidhannagar Govt. High School
Secondary - General Studies
Bidhannagar Govt. High School
Skills
Quality Assurance Organizational Leadership
Quality management systems
Defect tracking
Documentation review
Quality risk assessment
Test automation
Test planning
Risk analysis and mitigation
Team building
Presentations
Progress reporting
Agile methodologies
Employee training
Accomplishments
- Developed testing strategies and streamlined processes with development activities to reduce testing redundancy & risks across multiple projects.
- Defined best practices, test strategies and methodologies for Functional, Regression and Automation tests.
- Collaborated and established periodic requirement reviews by stakeholders to ensure requirements were well defined that lead to delivery of flawless applications in production.
Certification
Certified Scrum Master (CSM)
Cricket, Football, Table Tennis, Swimming
- Participated in Corporate Cricket (PBCL, CQube, Accolade)
- Skipper of ST. Thomas' Alumni Cricket team (2015-18)
- Captain of College Cricket team for 4 years (2000-2004)
- Represented in School Bengal Cricket for West Bengal held in J & K in the year 1998
- Youngest Captain of School Cricket Team in CAB Leagues for 4 years (1994 to 1998)
- Received Bronze Medal in Swimming competition at Bidhannagar Swimming Association's 17th Aquatic Meet in 1996
- Cricket Captain for E.C.D.S.C in All India U-13 Inter Coaching Camp Tournament in 1994
Timeline
Senior Quality Assurance Manager
Teoco Software Avenues Pvt. Ltd
01.2021 - Current
Software Quality Assurance Manager
TEOCO Software Pvt. Ltd.
01.2016 - 12.2020
Quality Assurance Lead
Adept Software Avenues Pvt. Ltd.
04.2010 - 12.2015
Software Quality Engineer
Adept Software Avenues Pvt. Ltd.
04.2006 - 03.2010
Trainee
Adept Software Avenues Pvt Ltd
01.2005 - 03.2006
B.Tech - Computer Science & Engineering
ST. Thomas' College of Engineering & Technology
Higher Secondary - Science
Bidhannagar Govt. High School
Secondary - General Studies
Bidhannagar Govt. High School