BISWADEEP ROY

Experienced and self-managed sales professional with a track record of success spanning over 8 years and 10 months. Proven expertise in project management, sales, negotiation, stakeholder management, product development/launch, training/development, supervision, coaching, technical support, client relations, and logistics. Skilled in identifying lucrative business opportunities and delivering management, technical expertise, and sales representation to meet and exceed revenue targets. Possessing robust interpersonal communication, problem-solving, and decision-making abilities, I excel in establishing and nurturing strong alliances. I have demonstrated capacity to lead and inspire teams, ensuring projects are driven to successful completion. My adeptness at conveying complex technical requirements and data enables me to surpass customer expectations consistently, ultimately driving fiscal bottom-line results. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

• Resolved product issue through consumer testing.
• Supervised team of 20 staff members.
• Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
• Supervised team of 20 staff members.
• Sustained 100% annual sales growth for 2.5 consecutive years by introducing innovative sales and marketing techniques.
• Received multiple awards and recognitions for the outstanding performance and contribution to the company's growth and success
• Implemented sales strategies to increase customer retention y 25%
• Achieved a 20% increase in average deal size through effective negotiation tactics and upselling techniques
• Achieved a 25% increase in the annual sales revenue for the past 3-4 years
• Developed and executed personalized account growth plans leading to an average 30-35% increase in customer satisfaction year- over- year