Biswajeet Rout

Work History

Wayfair

Bangalore

04.2023 - Current

Building and streamlining user journeys for Inventory Management workflows in suppliers portal
Designing layouts and consolidated functionalities unifying Supplier Experiences utilizing Homebase Design System
Collaborating with other designers to support multi channels of supplier such as order management, catalog replenishment etc.
Brainstorming possible ideas to unify workload and automate order management processes
Analyzing user feedbacks and user interviews by research teams

Finastra

Bangalore

10.2020 - 02.2023

Reimagined and revamped our partner facing portal to provide a cutting-edge and user-centric experience for over 1200 customer users
Developed a robust design strategy that aligned with the organization's overarching business objectives and the specific requirements of our partner network
Structured the portal's information architecture to ensure that content was logically organized, easy to navigate, and aligned with partner needs.
Successfully launched the new-style partner portal, resulting in a 40% increase in partner engagement and a 25% boost in training completion rates within the first year.
Implemented a personalized training recommendation sub-portal, increasing partner satisfaction by >20% and significantly reducing the time required for partners to access relevant training materials.
Reduced support ticket volumes by 30% by providing easily accessible self-service resources and timely product update notifications.

Trianz

Bangalore

09.2018 - 09.2020

Orchestrated the development and gamification of a Learning Management System (LMS) serving a workforce of 400 employees, leading to a remarkable >30% increase in employee engagement and a 15% improvement in knowledge retention.
Expanded technical skills in Angular along with HTML/CSS, actively contributing to the development of front-end functionalities, resulting in a 25% reduced cognitive load and an enhanced user experience.
Pioneered a redesign of an existing product, introducing a feature-rich dashboard that boosted user traction by an impressive 35%, increasing user engagement and interaction rates.
Pioneered the development of an innovative Employee Performance tool, revolutionizing the traditional form-filling approach within the organization. Introduced intuitive and engaging features that streamlined the performance assessment process, resulting in improved user adoption and increased efficiency.

Mobinius Technologies

Bangalore

05.2015 - 09.2018

Managed and mentored a team of 5 members, working on multiple projects and building a cohesive team
Contributed in initiating and scaling a UX centric team for this Start-up resulting in its growth, Client acquisition, and increase in revenue by 200% in 3 years.
Led the redesign of a Industrial Logistics App for their employees with continuous usability testing, resulting in user satisfaction.
Conducted user interviews, surveys and produced data driven design concepts which won us many projects from MNCs.

WITS SOLUTIONS

Bengaluru

06.2014 - 04.2015

Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Conceptualized original website design prototypes based on client requirements.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.