Assistant Store Manager
VCM Pvt. Ltd
Mathura
12.2024 - 11.2025
- Coordinated inventory management and stock replenishment processes.
- Trained new employees on store policies and customer service techniques.
- Ensured compliance with safety standards and company policies.
- Developed schedules to optimize staff coverage during peak hours.
- Handled customer inquiries and resolved issues promptly and effectively.
- Implemented visual merchandising strategies to enhance product displays.
- Collaborated with the Store Manager on promotional planning and execution.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.