Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Languages
Timeline
Generic

Biswajit Konai

Bangalore

Summary

Professional with many years of experience delivering customized IT solutions to boost business operations. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increase efficiency and productivity.

Overview

6
6
years of professional experience

Work History

Senior Analyst

HCL TECHNOLOGIES
Bengaluru
06.2022 - Current
  • Chinese/ English Service desk first level support, managing tickets, troubleshooting issues &, Escalate requests.
  • Tool: 4me, Service now.

Mandarin Associate

SUTHERLAND GLOBAL SERVICE PVT LTD
Chennai
01.2021 - 06.2022
  • Chinese selling partner support(Amazon).

Interpreter

VITE CROISSANCE TECHNOLOGIES
Gurugram
03.2020 - 01.2021
  • Interpretation between Chinese clients.

Chinese Interpreter

MCM telecom equipment LTD
Noida
09.2019 - 02.2020
  • Interpretation between team members and Chinese vendors.

Education

Bolpur High School
07.2010

Bachelor of Arts - Chinese Language And Culture (2012-2016)

Visva Bharati Central University

Advanced Chinese (Scholarship) - Chinese

Anhui University

Skills

  • Passed HSK level 5 on 2015 (汉语水平考试)
  • Proficiency in Mandarin and other Chinese dialects
  • Effective teaching and communication skills

Personal Information

Additional Information

Updated Email: konai.1991@gmail.com

Languages

Chinese (Mandarin)
Proficient
C2
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2

Timeline

Senior Analyst

HCL TECHNOLOGIES
06.2022 - Current

Mandarin Associate

SUTHERLAND GLOBAL SERVICE PVT LTD
01.2021 - 06.2022

Interpreter

VITE CROISSANCE TECHNOLOGIES
03.2020 - 01.2021

Chinese Interpreter

MCM telecom equipment LTD
09.2019 - 02.2020

Bolpur High School

Bachelor of Arts - Chinese Language And Culture (2012-2016)

Visva Bharati Central University

Advanced Chinese (Scholarship) - Chinese

Anhui University
Biswajit Konai