Biswajit Konai
Bangalore
Summary
Professional with many years of experience delivering customized IT solutions to boost business operations. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increase efficiency and productivity.
Overview
6
6
years of professional experience
Work History
Senior Analyst
HCL TECHNOLOGIES
Bengaluru
06.2022 - Current
- Chinese/ English Service desk first level support, managing tickets, troubleshooting issues &, Escalate requests.
- Tool: 4me, Service now.
Mandarin Associate
SUTHERLAND GLOBAL SERVICE PVT LTD
Chennai
01.2021 - 06.2022
- Chinese selling partner support(Amazon).
Interpreter
VITE CROISSANCE TECHNOLOGIES
Gurugram
03.2020 - 01.2021
- Interpretation between Chinese clients.
Chinese Interpreter
MCM telecom equipment LTD
Noida
09.2019 - 02.2020
- Interpretation between team members and Chinese vendors.
Education
Bolpur High School
07.2010
Bachelor of Arts - Chinese Language And Culture (2012-2016)
Visva Bharati Central University
Advanced Chinese (Scholarship) - Chinese
Anhui University
Skills
- Passed HSK level 5 on 2015 (汉语水平考试)
- Proficiency in Mandarin and other Chinese dialects
- Effective teaching and communication skills
Personal Information
Additional Information
Updated Email: konai.1991@gmail.com
Languages
Chinese (Mandarin)
Proficient
C2
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
Senior Analyst
HCL TECHNOLOGIES
06.2022 - Current
Mandarin Associate
SUTHERLAND GLOBAL SERVICE PVT LTD
01.2021 - 06.2022
Interpreter
VITE CROISSANCE TECHNOLOGIES
03.2020 - 01.2021
Chinese Interpreter
MCM telecom equipment LTD
09.2019 - 02.2020
Bolpur High School
Bachelor of Arts - Chinese Language And Culture (2012-2016)
Visva Bharati Central University
Advanced Chinese (Scholarship) - Chinese
Anhui University