Decorating Aquariums
Biswajit Mondal
Accounts Payable
Kolkata,WB
Summary
Enthusiastic AP Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Accounts Payable and RPA (AP Automations) and training in AP and Lean Digital. Motivated to learn, grow and excel in the industry.
Overview
3
3
Languages
14
14
years of post-secondary education
7
7
years of professional experience
Work History
Process Developers
Genpact
Kolkata, West Bengal
04.2015 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Worked with Polymers and Fuels customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked closely with RPA and Lean Digital team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Business Developer Executive
American Express (Serco Global Services)
Kolkata, West Bengal
11.2012 - 08.2013
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Developed and implemented value-added strategies for Centurion Cards to increase profitability, expand market share and cement customer relationships.
Education
High School Diploma -
Julien Day School
Kalyani, West Bengal 03.1999 - 06.2007
BBA - Bachelor of Business Administration
West Bengal University of Technology
Kolkata, West Bengal 07.2007 - 07.2010
MBA - Marketing And Human Resource Management
West Bengal University of Technology
Kolkata, West Bengal 08.2010 - 12.2012
Skills
Entry verification
undefinedAdditional Information
- RPA SME of the process
- Lean Ambassador of the Process
- Received recognitions for special contribution in process automation for Accounts Payable
- Handling customer/vendor calls and queries
Interests
Reading articles on the new and emerging technologies
Timeline
Process Developers
Genpact
04.2015 - Current
Business Developer Executive
American Express (Serco Global Services)
11.2012 - 08.2013
MBA - Marketing And Human Resource Management
West Bengal University of Technology
08.2010 - 12.2012
BBA - Bachelor of Business Administration
West Bengal University of Technology
07.2007 - 07.2010
High School Diploma -
Julien Day School
03.1999 - 06.2007
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