BISWAJIT MUKHERJEE
Purulia
Summary
To pursue a challenging career and be a part of a progressive organization that gives scope to enhance my knowledge, skills, and to reach the pinnacle in the entrepreneurship field with sheer determination, dedication, and hard work.
Overview
6
6
years of professional experience
Work History
Senior Executive
Indiamart Intermesh Ltd
Kolkata
04.2023 - Current
- Call and connect with customers who have taken the paid service of IndiaMART.
- Giving them proper servicing for better ROI recovery, as this is an individual level of job.
- Responsible for retaining the customers at the time of renewal, as well as for upselling the service package by providing them with proper servicing.
- Maintaining the CRM of every customer's database.
- Providing end-to-end servicing as per customers' requirements.
- Build good relationship and rapport with the customers for better conversation for upselling the products.
Business Development Associate-Sales
Think and Learn Pvt Ltd (BYJU'S)
Kolkata
03.2020 - 01.2023
- Call and connect with customers from the database provided.
- Establish strong, profitable rapport and book demo sessions with them in the comfort of their own houses or over in VCs with the entire family.
- Direct sales and VC sales conductions and generate revenue.
- Cold calling and convince the customers for counselling session and closing the sales.
- Drive successful revenue for the organization by explaining and counselling the student properly based on prior research about the student’s activity on the free application explaining to them the benefits of e-learning and a hybrid curriculum.
- Doing finance process.
- Update and manage all sales activities and account information in CRM.
RF-Drive Test Engineer
Teleysia Networks Pvt Ltd
Kolkata
06.2019 - 01.2020
- Experienced in Drive Test and IT support with TEMS.
- Experienced in 4G, VoLTE, 3G, 2G, SCFT.
- Experienced in cluster drive including round1, round2, idle drive.
- Experienced in swap analyzing and removing sector, cyclic and diversity as per requirement of client.
- Experienced in Troubleshooting Desktop Related issues.
Education
B. Tech - Electrical Engineering
Asansol Engineering College
Asansol08-2017
XII - Science
S.T.P.High(H.S.) School
Santaldih06-2012
X - General
S.T.P.High(H.S.) School
Santaldih05-2010
Skills
- MS Word
- Excel
- Customer relationship management
- Upselling techniques
- CRM management
- Revenue generation
- Sales forecasting
Languages
- Bengali (Read, Write, Speak)
- English (Read, Write, Speak)
- Hindi (Read, Speak)
Hobbies And Co Curricular Activities
- Bike Riding
- Travelling
- Interacting with people
Disclaimer
I hereby declare that the above-mentioned information is correct up to best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: Abhimanyu Mukherjee
- Date of Birth: 01/15/1995
- Gender: Male
- Marital Status: Married
- Spouse Name: Nisha Mukherjee
Timeline
Senior Executive
Indiamart Intermesh Ltd
04.2023 - Current
Business Development Associate-Sales
Think and Learn Pvt Ltd (BYJU'S)
03.2020 - 01.2023
RF-Drive Test Engineer
Teleysia Networks Pvt Ltd
06.2019 - 01.2020
B. Tech - Electrical Engineering
Asansol Engineering College
XII - Science
S.T.P.High(H.S.) School
X - General
S.T.P.High(H.S.) School
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